Manager, Clinic Operations
About The Position
This job is responsible for leading the Benefits team to design and administer attractive employee benefit programs. It ensures legal compliance and market alignment while enhancing the overall employee experience. The role also involves strategic vendor management and team development. Responsibilities: Oversee day to day operations of Occupational Health clinics (30 Rock, LA, TC, and Global), UDX Employee & Guest First Aid clinics (UO and USH), and Global Clinics including escalation resolution, scheduling support, and financial oversight ensuring clinic operations are aligned to organizational standards. Execute the clinic strategy in alignment with clinical care quality, employee and guest experience, and value delivery. Monitor and manage clinic PG & KPI metrics identifying trends, driving performance improvement opportunities, and escalating insights to stakeholders. Lead operational and regulatory oversite of the Bloodborne Pathogen Program including employee identification, training coordination, compliance monitoring, and records retention. Lead vendor and program oversite of AED and First Aid programs including vendor management, training support, core metrics tracking, and scaling program as requested by business.
Requirements
- Clinical Operations
- Health Services
- Occupational Health
- Bachelor's Degree
- 5-7 Years Relevant Work Experience
Responsibilities
- Oversee day to day operations of Occupational Health clinics (30 Rock, LA, TC, and Global), UDX Employee & Guest First Aid clinics (UO and USH), and Global Clinics including escalation resolution, scheduling support, and financial oversight ensuring clinic operations are aligned to organizational standards.
- Execute the clinic strategy in alignment with clinical care quality, employee and guest experience, and value delivery.
- Monitor and manage clinic PG & KPI metrics identifying trends, driving performance improvement opportunities, and escalating insights to stakeholders.
- Lead operational and regulatory oversite of the Bloodborne Pathogen Program including employee identification, training coordination, compliance monitoring, and records retention.
- Lead vendor and program oversite of AED and First Aid programs including vendor management, training support, core metrics tracking, and scaling program as requested by business.
Benefits
- Best-in-class Benefits
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What This Job Offers
Job Type
Full-time
Career Level
Manager
