Manager, Client Team

NBCUniversal•New York, NY
•Hybrid

About The Position

The Manager, Client Team supports strategic engagement with priority clients, primarily across the Technology, Telecommunications, and B2B categories. Working closely with the VP and Director, this role helps steward account strategy across NBCUniversal, translating client priorities, insights, and opportunities into thoughtful engagement and action. The Manager serves as a key connector across Sales, Marketing, Insights & Measurement, Strategy, Creative, Content, and Enterprise teams, developing insight-driven client materials, coordinating cross-functional initiatives, and advancing opportunities that deepen partnerships and support revenue growth. The position currently follows a hybrid schedule, requiring work from the office at least four days per week. The Company may change in-office requirements. The role is eligible for company-sponsored benefits.

Requirements

  • BA/BS degree or equivalent experience.
  • 5+ years of sales, client solutions, or agency experience.

Nice To Haves

  • Strong written and verbal communication skills.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities.
  • Ability to translate client needs and insights into actionable workstreams.
  • Strong storytelling and presentation skills, with the ability to simplify complex information.
  • Proactive problem-solver who anticipates needs and drives work forward.
  • Strategic thinker with strong execution skills.
  • Collaborative relationship-builder who works effectively across teams.
  • Strong understanding of sales, media, and/or brand marketing.
  • Knowledge of the evolving digital media and advertising landscape.
  • Proficiency in Microsoft 365 and comfort with AI and productivity tools.
  • Passion for NBCUniversal’s content, platforms, and capabilities.

Responsibilities

  • Serve as day-to-day steward for assigned accounts, developing an understanding of client business priorities, competitive landscapes, key stakeholders, and NBCUniversal partnerships.
  • Develop and maintain account resources, including business overviews, stakeholder maps, engagement plans, partnership summaries, and opportunity trackers.
  • Monitor category and marketplace developments and surface relevant insights to inform account strategy and client engagement.
  • Partner across teams to develop insight-driven presentations, proposals, and client materials that strengthen partnerships and differentiate NBCUniversal.
  • Build cross-functional relationships to facilitate collaboration and information sharing.
  • Drive follow-up from strategic meetings and help advance ideas and opportunities across teams.
  • Support the management of high-profile activations as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Paid leave
  • Tuition reimbursement
  • Other discounts and perks
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