Manager, Client Partner

CloudKettle Inc Toronto, Ontario, CA, ON
CA$100,000Hybrid

About The Position

Ateko, a Bell Canada Company, is a rapidly growing Salesforce consultancy that empowers some of the world's largest enterprises to harness the full potential of their technology platforms. We combine the agility, speed, and high-touch care of an elite boutique practice with the vast resources and enterprise client network of one of Canada’s premier corporations. As we expand our footprint we are looking for a motivated, relationship-driven Manager, Client Services: Emerging & Commercial Accounts to join our team and help us grow our business. Someone who is a creative thinker with an eye for technical details, passionate about problem-solving, building relationships, and connecting with customers and colleagues.

Requirements

  • 3 to 6 years of experience in B2B tech sales, account management, or business development within professional services or cloud technology ecosystems
  • Solid understanding of the Salesforce product suite (Sales Cloud, Service Cloud, Marketing Cloud, CPQ, etc.) and experience navigating the Salesforce partner/co-sell ecosystem
  • Demonstrated success in prospecting, securing net-new client logos, nurturing accounts, identifying cross-sell/upsell opportunities, and closing professional services deals.
  • Ability to navigate discovery conversations, uncover client pain points, articulate ROI, and present strategic roadmaps to business and IT stakeholders
  • Strong ability to work seamlessly alongside pre-sales architects, delivery teams, and partner reps (Salesforce and Bell)

Nice To Haves

  • Bachelor’s Degree in Business, Technology, or a related field
  • Previous experience as a Salesforce Consultant or Analyst at an implementation or technology partner
  • Salesforce certifications (e.g., Salesforce Certified Administrator, Sales Cloud Consultant, or Business Analyst)

Responsibilities

  • Own, manage, and expand a portfolio of mid-market and growing commercial accounts with a primary focus on serving as a trusted advisor to key stakeholders, unlocking new project revenue within existing accounts, and building a growing book of business via new logo acquisition.
  • Work closely with Salesforce Account Executives (AEs) and internal Bell cross-functional account teams to co-sell and position our consultancy as the preferred Salesforce partner.
  • Drive outbound sales efforts and prospective prospecting to target, qualify, and secure net-new logo clients, growing your overall book of business beyond existing account expansion.
  • Serve as the primary executive contact for mid-sized and growing commercial accounts.
  • Build long-term, high-trust relationships with key client decision-makers (VP/Director of Sales, Ops, IT, and C-Suite).
  • Identify whitespace, cross-sell, and upsell opportunities within assigned accounts to increase lifetime customer value (LTV) and ensure account retention.
  • Partner closely with Salesforce AEs, RVPs, and internal Bell account teams to identify new opportunities, build joint account plans, and co-sell tailored Salesforce solutions.
  • Manage the sales lifecycle by working alongside product experts to define Statements of Work (SOWs), present proposals, and negotiate contracts.
  • Maintain rigorous forecasting and pipeline integrity within Salesforce, providing clear visibility on account growth and deal cycles.

Benefits

  • Competitive salary
  • The opportunity to work at a fast-scaling organization servicing some of the largest and most exciting companies in the world
  • A flat and modern work culture
  • Flexible work environment
  • Medical and dental benefits
  • 10 personal days to use for mental health, sickness and family emergencies
  • 3 weeks vacation
  • Subsidized career training, including coverage of certification tests
  • 20 hours of your workday over the year to spend doing volunteer work for an organization you chose.
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