Manager, Client Operations
About The Position
Mediabrands is the media and marketing solutions division of Interpublic Group (NYSE). Mediabrands manages over $47 billion in marketing investment globally on behalf of its clients across its full-service agency networks UM, Initiative and Mediahub and through its award-winning specialty business units Healix, Kinesso, MAGNA, Mediabrands Content Studio, Orion Holdings, Rapport, and the Media Lab. Mediabrands clients include many of the world’s most recognizable and iconic brands from a broad portfolio of industry sectors including automotive, personal finance, consumer product goods (CPG), pharma, health and wellness, entertainment, financial services, energy, toys and gaming, direct to consumer and e-commerce, retail, hospitality, food and beverage, fashion and beauty. The company employs more than 18,000 diverse marketing communication professionals in more than 130 countries. Learn more at www.ipgmediabrands.com. Position Summary We are looking for a self-motivated and enthusiastic Manager, Operations who will be responsible for working with the Global Operations Associate Director & Director, in operationalizing the rollout and management of several global projects for the US + INTL markets. In this role, this person will at times correspond directly with our local markets, as well as be responsible for coordinating with the other people and businesses within our Mediabrands network on various projects. In this position, the individual will also be heavily involved in various systems & tools, and will need strong Excel experience, using it for data compilation, analysis, visualization, & automation.
Requirements
- Foundational knowledge of planning & investment processes – trafficking, billing, competitive, etc.
- Strong Excel experience
- Process oriented, operationally minded
Nice To Haves
- 3-5 years of experience in a similar role
- Problem solver, curious about making work more efficient
- Strong communicator, clear & concise delivery
- Ability to work autonomously
- Ability to manage multiple competing priorities
- Preferred working knowledge of Mediatools
Responsibilities
- Coordination with global team, and local markets, as needed
- Ongoing, consistent support to ensure compliance of processes, within set rules, and proper use of systems on a Global level
- Budget/finance management (via Media Tools) – facilitation of spend/impression reporting, flowchart issuances, audit deliverables, Orion savings, etc.
- Reporting, Q/A hygiene process – connection point between analytics, planning, and investment teams to ensure seamless data review/pass, launch Q/A and data hygiene processes
- Process documentation and operational enhancements – more formally document processes, create templates, and identify opportunities for operational improvements
- Coordination of education sessions, enterprise level thought leadership and POVs
- Competitive – coordinate and manage annual schedule of deliverables; ensure team is meeting deadlines
- Agency relations – collaborate with agency partners to continuously improve ways of working
- Help coordinate and manage day to day relationships with external partners (client + external agencies) and integrated internal teams across all SBUs
- Management/ownership of key global process documents (recruitment trackers, weekly status, etc)
Benefits
- medical and dental coverage
- 401(k) plans
- flex spending
- life insurance
- disability
- employee discount program
- employee stock purchase program
- paid family benefits
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
