Manager, Client Finance

Integral Ad Science • New York, NY

2d • Hybrid

About The Position

Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry. We are looking for a Manager, Client Finance to join our Finance team. The Manager, Client Finance will be a player-coach opportunity, directing a global team that owns the end-to-end financial relationship with our clients. We are looking for a team leader and client advocate who can navigate complex financial conversations, resolve high-level discrepancies, and maintain elite-level service. The ideal candidate is someone who pairs technical financial rigor with the "soft skills" required to build trust and transparency with our largest global partners.

Requirements

• 8+ years of high-touch, client-facing experience managing digital marketing/advertising campaigns and relationships with major brands or agencies.
• Proven Leadership: Extensive experience in a corporate management role, with a track record of leading customer-centric teams.
• Client Service Excellence: Superior ability to manage external expectations, de-escalate sensitive financial issues, and deliver solutions under pressure.
• Technical Expertise: Deep proficiency in Salesforce as both a CRM and a source of truth for client data.
• Financial Acumen: Strong knowledge of the Order-to-Cash process, including complex analysis and reporting.
• Executive Communication: Exceptional oral and written communication skills, with the ability to translate technical financial data into actionable insights for clients.
• Industry Expertise: Direct experience in the Advertising, Advertising Technology (AdTech), or SaaS industries.

Nice To Haves

• Bilingual Skills: Fluency in Spanish to support our global client base.
• Financial Systems: Hands-on experience with Workday.

Responsibilities

• Strategic Client Partnership: Act as the senior point of escalation for financial inquiries, ensuring that client relationships are nurtured and serviced at the highest executive level.
• Global Team Leadership: Direct and mentor a global team of eight, instilling a culture of proactive client service, responsiveness, and financial accuracy.
• Operational & Client Strategy: Collaborate with senior leadership to define business priorities that align internal finance operations with the evolving needs of our global clients.
• External Education: Lead initiatives to educate clients on IAS products, billing systems, and financial workflows to ensure a frictionless "Order-to-Cash" experience.
• Cross-Functional Diplomacy: Liaise between clients and internal teams (Sales, Legal, and Product) to drive resolution on complex data or billing issues, acting as the "Voice of the Client" within the Finance org.
• Data Stewardship: Safeguard the integrity of contracts and customer data in Salesforce, ensuring that our internal systems reflect the commitments made to our partners.
• Stakeholder Communication: Present regular updates and financial insights to clients, management, and global stakeholders with clarity and poise.

Benefits

• comprehensive benefits package that includes paid time off, health insurance (medical, dental, vision) as well as PPO, HSA and FSA options and 401k with employer matching contributions
• competitive compensation
• eligible for an annual bonus and/or other incentive plans

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 251-500 employees