Manager, Claims

Rxo Corporate Solutions • Passaic, NJ

10d • $70,000 - $75,000

About The Position

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $70-$75k The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set. As the Manager, Claims, you’ll perform a variety of service functions and responsibilities in support of corporate insurance claims, legal claims, and large value claims. You’ll work with Operations, IT, Legal, Corporate insurance and other departments or business units to fulfill scope of work commitments related to claims.

Requirements

• Bachelor's degree or equivalent related work or military experience
• 5 Years of experience in insurance claims and/or legal claims handling
• Basic knowledge of insurance policy language

Nice To Haves

• Advanced-level user of Windows applications and Microsoft Office programs
• Advanced Data Analysis using Excel
• Ability to quickly learn and achieve proficiency in new software
• Thorough knowledge of internal company software applications applicable to position/business unit

Responsibilities

• Responsible for day-to-day claim activity of third-party claims submitted by claimants, customer markets, operations, legal, etc., for ultimate settlement and disposition
• Communicate with customers, contractors, employees, business partners, and insurance representatives to obtain information and answer questions concerning claims and incidents
• Maintain and update claim files and database system utilizing the Last Mile CLM Claim System to compile and file insurance records
• Monitor independent contract carriers and report on compliance issues pertaining to indemnification, required insurance, additional insured status, insurance coverage exclusions/omissions
• Report compliance issues and breaches to compliance team, local leadership, and management to alert of potential exposure to RXO and potential financial implications

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement
• Adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager