Manager, Change Management

NRG•Edmonton, AB

1d•Remote

About The Position

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company. We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. InIn everything we do, we aim to champion our employees and bring value to our customers, investors and society. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn, and follow us on Twitter @nrgenergy.

Requirements

PROSCI-based Organizational Change Management (OCM) practices
Partnering with Project Managers, Product Owners, Business Leads, and the Training team
Full end-to-end change lifecycle: impact assessment, leadership readiness, communications, training enablement, adoption, and sustainment
OCM practice lead for Canada
Integrating change approaches into project delivery
Improving organizational readiness, employee experience, and realized business outcomes
PROSCI methodology
Enterprise standards
Change playbooks, tools, templates, and standards
OCM engagement models, intake criteria, and sizing approaches
Coaching and guiding delivery leaders on applying appropriate change tactics
Priority and high-impact Canada initiatives
Change impact assessments
Stakeholder and readiness assessments
Sponsor and leadership alignment activities
Resistance management plans
Integrating OCM activities into project and agile delivery plans
Outcome-focused change activities aligned to project success metrics
Partnering with Training and Enablement teams
Cohesive people change experience
Learning strategies informed by role impacts, change readiness levels, and timing of adoption milestones
Aligning communications, training, and reinforcement activities
Supporting readiness for go-live, stabilization, and sustainment
Trusted advisor to Sponsors, Senior Leaders, and People Leaders
Enabling leaders to fulfill their PROSCI sponsor responsibilities
Building change capability across the Canada PMO and business teams

Nice To Haves

Regular remote work location must be within Alberta, Ontario, British Columbia, or Saskatchewan.

Responsibilities

Own and evolve the Canada PMO Change Management practice, grounded in PROSCI methodology and aligned to enterprise standards.
Define and maintain change playbooks, tools, templates, and standards that scale across project size and complexity.
Establish clear OCM engagement models, intake criteria, and sizing approaches across the Canada portfolio.
Coach and guide delivery leaders on applying appropriate change tactics based on project risk, complexity, and impact.
Provide hands-on change leadership for priority and high-impact Canada initiatives.
Conduct and oversee: Change impact assessments, Stakeholder and readiness assessments, Sponsor and leadership alignment activities, Resistance management plans.
Integrate OCM activities into project and agile delivery plans, ensuring change is not treated as an afterthought.
Ensure change activities are outcome-focused and aligned to project success metrics.
Partner closely with Training and Enablement teams to deliver a cohesive people change experience.
Ensure learning strategies are informed by: Role impacts, Change readiness levels, Timing of adoption milestones.
Align communications, training, and reinforcement activities into a single, integrated change approach.
Support readiness for go-live, stabilization, and sustainment beyond implementation.
Act as a trusted advisor to Sponsors, Senior Leaders, and People Leaders on leading change effectively.
Enable leaders to fulfill their PROSCI sponsor responsibilities through targeted coaching and tools.
Build change capability across the Canada PMO and business teams through: Awareness sessions, Embedded coaching, Practical, project-based learning.