Manager CDI

Advocate Health • West Allis, WI

1d • $48 - $71 • Remote

About The Position

The Manager CDI oversees the daily operations and performance of the clinical documentation program at assigned sites. This role manages CDI staff, including hiring, orientation, competency assessment, performance evaluations, scheduling, staff development, employee concerns, corrective actions, and team building. The manager monitors site and individual performance, evaluates data and reports, identifies root causes and improvement opportunities, and develops documented action plans in collaboration with the Director of CDI Operations, site medical staff leadership, and other stakeholders.

The position serves as an internal clinical documentation consultant and expert resource for challenging cases, mismatch resolution, physician engagement, and regulatory requirements. It organizes and supports education, co-leads site clinical documentation steering committees, and collaborates with compliance to ensure the enterprise program follows applicable CMS, AHIMA, and ACDIS standards, ethics, and state and federal guidelines. The manager also contributes to operating and capital budgets and ensures personal and supervised staff actions comply with the organization's Code of Ethical Conduct and applicable policies and laws.

The role is primarily remote, with onsite presence at sites as needed and travel across multiple sites. It is a full-time position scheduled for 40 hours per week.

Requirements

• Registered Nurse license issued by the state in which the team member practices, or a Medicine and Surgery (MD-DO) license issued by that state.
• Certified Clinical Documentation Specialist (CCDS) designation issued by the Association of Clinical Documentation Improvement Specialists (ACDIS).
• Bachelor's degree (or equivalent knowledge) in Nursing, or a doctorate degree in Medicine.
• Typically five years of experience in a clinical environment, including one year of supervisory experience in a clinical environment.
• Ability to prioritize and organize work and respond to multiple requests simultaneously.
• Ability to travel and work across multiple sites as assigned.
• Effective communication skills.
• Critical-thinking ability and timely decision-making skills.
• Knowledge of Microsoft Office products.
• Leadership skills.
• Knowledge of Medicare Part A and B guidelines and their impact on DRG assignment.
• Knowledge of the regulatory environment.
• Ability to prioritize independently.

Responsibilities

• Manage daily operations of the clinical documentation program at assigned sites.
• Interview, hire, orient, and assess the ongoing competency of CDI staff in collaboration with the Director of CDI Operations.
• Conduct performance evaluations, salary reviews, and corrective actions for CDI staff.
• Approve and monitor staff schedules, paid time off, and time cards to maintain continuity of services.
• Monitor CDI staff proficiency and develop action plans to address deficiencies.
• Build teams and resolve conflicts.
• Facilitate performance improvement activities for the clinical documentation management program.
• Identify and discuss physician documentation trends with the Director of CDI Operations and site Medical Staff Leadership, and develop documented improvement plans that identify strategies and educational needs.
• Create and run program reports to evaluate individual associate and site program performance.
• Analyze data and reports to identify root causes of performance gaps, and review site successes and improvement opportunities with leadership and stakeholders.
• Serve as an internal consultant and expert resource for clinical documentation opportunities, mismatch resolution, challenging cases, physician intervention, and regulatory requirements and changes.
• Consult, communicate, and organize ongoing education; co-lead site clinical documentation steering committees and other site meetings as appropriate.
• Maintain professional growth, licensure, certifications, competencies, and current knowledge of clinical documentation standards and regulatory requirements.
• Collaborate with CDI Operations directors and team members on team and physician engagement strategies.
• Ensure the enterprise CDI program follows compliant CMS, AHIMA, and ACDIS practice standards and codes of ethics, and collaborate with compliance on state and federal guidelines.
• Perform staff human resources responsibilities, including selection, promotions, staff development, compensation changes, employee concern resolution, corrective actions, terminations, and employee morale.
• Develop and recommend operating and capital budgets and control expenditures within approved budget objectives.
• Understand and adhere to the organization's Code of Ethical Conduct and ensure supervised employees comply with applicable policies, regulations, and laws.

Benefits

• Paid time off programs
• Medical, dental, vision, life, and short- and long-term disability benefits
• Flexible spending accounts for eligible health care and dependent care expenses
• Adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Premium pay such as shift and on-call pay, based on the teammate's position
• Incentive pay for select positions
• Opportunity for annual increases based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager