Manger, Cash Posting

UF HealthGainesville, FL

About The Position

Lead and manage patient financial services (PFS) cash posting operations to ensure timely, accurate application of payments across Hospital and Professional billing. Oversee staff, processes, and systems to optimize cash reconciliation, reduce unapplied/unidentified cash, support AR accuracy, and enable timely revenue recognition and reporting.

Requirements

  • Minimum of 3 to 4 years of progressive revenue cycle experience, including at least 1 to 2 years in billing operations (HB and/or PB) within a hospital or multi-site health system with a two-year degree.
  • Minimum of 3 years of supervisory experience in hospital and/or professional billing operations.
  • Demonstrated experience with Epic and revenue cycle technologies.
  • Proven success leading teams through organizational change and process improvement initiatives.
  • Strong knowledge of Payment posting workflows, Electronic Remittance Advice (ERA/835) processing, Lockbox processing, Bank reconciliation procedures.
  • Excellent analytical and problem-solving skills, including the ability to perform root-cause analysis, identify operational issues, and implement corrective actions.
  • Proficiency with Revenue cycle systems, Microsoft Excel, Dashboards and reporting tools.
  • Strong leadership and coaching skills, with experience setting productivity standards, managing employee performance, and driving team accountability.
  • Excellent communication and collaboration skills, with the ability to work effectively across departments, build strong stakeholder relationships, and manage vendor relationships.
  • Strong attention to detail and organizational skills.
  • Ability to manage multiple priorities and perform effectively in a fast-paced environment.

Nice To Haves

  • Associate degree in Healthcare Administration, Healthcare Management, or a related field highly preferred.
  • A formal degree may be substituted with 6+ years of direct, hands-on revenue cycle and supervisory experience.
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