Manager Case Management (RN)

Children's Healthcare of Atlanta

2d•Onsite

About The Position

Manages and facilitates day-to-day case management operations, including fiscal and human resources processes. Proactively supports efforts that ensure safe, effective, high-quality, and efficient patient care coordination. Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s.

Requirements

3 years of experience in management/administration in a case management setting
5 years of experience in acute nursing in emergency, intensive care, and/or medical-surgical acute care; pediatrics preferred
3 years of experience in utilization management, case management, discharge planning and quality improvement
Licensure as a Registered Nurse in the single State of Georgia or Multi-State through the Enhanced Nurse Licensure Compact
Excellent communication skills, both verbal and written
Effective decision-making /problem-solving skills, demonstration of creativity in problem-solving, influential leadership skill
Demonstrated effective critical thinking skills and ability to anticipate patient discharge needs
Moderate to expert computer skills
Working knowledge of the financial aspects of third-party payors and reimbursement
Must be able to successfully pass the Basic Windows Skill Assessment at 80% or higher rating within 30 days of employment

Nice To Haves

Master's degree in Nursing Education
Professional Nursing Certification deemed by department required upon one year of hire.

Responsibilities

Demonstrates fiscal accountability by assisting in budget preparations/monthly analysis of budget performance and complying with budgetary guidelines.
Collaborates with medical staff and all levels of hospital personnel to ensure high-quality, cost-effective patient care incorporating age-related and departmental-specific guidelines.
Promotes autonomy and accountability by fostering an environment for staff to collaborate in effective problem-solving at unit and nursing service level.
Demonstrates competencies in case management and utilization review.
Facilitates effective use of hospital resources through coordination of long stay review and other capacity management processes.
Develops and maintains networking skills with clinical managers and directors to advance the patient care coordination process.
Develops staff performance expectations, metrics, and goals and holds self and staff accountable to achieving.
Establishes and communicates performance and behavioral standards and follows appropriate disciplinary courses of action when counseling staff.
Identifies and maintains relationships with other departments, e.g., Utilization Management, Managed Care, Patient Accounting, Patient Access, and medical staff to facilitate the care coordination process and provide continuity of care.
Performs other duties as assigned.
Responsible for all aspects of managing and leading a team including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
Mentor team members to encourage personal and professional growth.
Encourage ongoing skill development by providing opportunities for continued education.