Manager, Carrier Relations - Inbound Transportation

Dollar Tree•Chesapeake, VA
•$90,000 - $112,500•Onsite

About The Position

Support the success of Family Dollar by ensuring the carrier program consistently delivers reliable capacity at the lowest possible cost with an optimal carrier mix.

Requirements

  • Bachelor’s degree or equivalent work experience
  • Three to Five years of transportation work experience
  • Previous corporate office experience
  • Dynamic and agile work style
  • Polite and professional, exhibiting a desire to support the needs of others
  • Ability to be successful in a changing environment and be successful with the ambiguity of change
  • Ability to work well with people at different organizational levels internally and externally
  • Ability to gain trust with associates and carrier representatives by exuding compassion and respect
  • Must possess qualities of integrity, discretion and strong ethics
  • Strong organizational and problem solving skills
  • Detail oriented
  • Strong written and verbal communication stills
  • Strong working knowledge of MS Outlook, Word, Power Point and Excel
  • Ability to manage numerous projects simultaneously
  • Candidates must be authorized to work in the United States without the need for current or future visa sponsorship.

Nice To Haves

  • Experience in transportation services
  • Supervisory Experience
  • Price and Capacity Negotiation Experience

Responsibilities

  • Establish strong carrier partnerships while holding carriers accountable for service, capacity, and contractual commitments.
  • Monitor performance metrics, lead business reviews, and drive corrective actions to improve carrier results.
  • Proactively identify and onboard carriers that provide value through improved service, capacity, network coverage, or cost competitiveness.
  • Execute formal transportation RFPs that obtain the lowest cost, while considering service and overall carrier strategy.
  • Recommend formal RFP strategy and frequency based on understanding of the market and evaluating the risks and rewards to Family Dollar.
  • Monitor, research, summarize and report challenges with carrier performance via carrier scorecard
  • Utilize systems and optimize procedures as guided by management
  • Research, create and edit presentations and reports
  • Maintain appropriate level of confidentiality and professionalism within the organization, across vendors and carriers
  • Work closely with Transportation Management and Analysts to develop strong carrier and corporate partnerships by liaising with those partners on a routine cycle
  • Provide clear direction, coaching, and development opportunities that enhance individual and team performance.
  • Delegate work appropriately, empowering team members while maintaining accountability for results.
  • Maintain appropriate contact listings for the team
  • Complete other various assignments, as required

Benefits

  • 20% annual bonus opportunity plus other incentives
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