Manager, Career Pathways (Program Manager)

Heights Philadelphia • Philadelphia, PA

8d • Hybrid

About The Position

Heights Philadelphia (“Heights”) is an economic mobility catalyst committed to breaking the cycle of generational poverty in Philadelphia by creating pathways to educational and workforce success for all young people, especially Black, Latino, and first-generation-to-college students from low-income communities. These pathways are the foundation of a more equitable and prosperous future for the city. Heights serves more than 3,500 students from middle school to career with staff embedded in 25 schools across the School District of Philadelphia and partnerships with 13 colleges and universities. Through advising and enrichment, pathways to careers, partnerships, and community, Heights transforms opportunities for success by equipping students with the tools to pursue careers that lead to The Opportunity The Manager, Career Pathways is responsible for coordinating and managing career pathway programming that supports high school and college students in developing the knowledge, skills, and experiences needed for postsecondary success, workforce readiness, and long-term economic mobility. This role manages the day-to-day operations of assigned career pathway programs and works closely with the Career Team, students, school-based staff, employers, and internal colleagues to ensure high-quality program delivery and a positive student experience. The role is responsible for student enrollment and orientation, participation tracking, program logistics, workshop design and facilitation, and ongoing student support.

Requirements

• Bachelor's Degree required
• Minimum of 5 years professional experience with a preference for this experience in the field of youth development, workforce development or a related field
• Experience working with middle school students, high school students, college students, young adults, or career seekers preferred.
• Experience facilitating workshops, group activities, or student programming preferred.
• Strong organizational, communication, student engagement and digital skills required.
• Ability to manage multiple projects, activities, and deadlines simultaneously.
• Experience with data entry, student tracking systems, and program administration preferred.
• Passionate about helping young people discover their strengths, prepare for college and careers, and achieve long-term economic mobility.
• Thrives in a fast-paced, student-centered environment and enjoys balancing direct student engagement with program coordination and operational responsibilities.
• Highly organized, detail-oriented, and proactive, with the ability to manage multiple programs, priorities, and deadlines while maintaining a high standard of quality.
• Builds positive relationships with students, families, colleagues, schools, employers, and community partners and communicates with professionalism and empathy.
• An engaging facilitator and coach who enjoys leading workshops, mentoring students, and creating meaningful learning experiences that build confidence and career readiness.
• Meet PA State background check requirements [PA Criminal, PA Child Abuse and FBI Fingerprint Check] at hire and every five years thereafter.
• Adhere to COVID safety guidelines as required by the Department of Human Services and/or the School District of Philadelphia.

Responsibilities

• Deliver group and individualized coaching, advising, and support to help students navigate career exploration, postsecondary planning, internships, and workforce opportunities.
• Coordinate program logistics, including scheduling, participant communication, attendance tracking, transportation arrangements, meal and snack provision, and event preparation.
• Support the coordination of internships, job shadowing experiences, employer visits, guest speakers, and other experiential learning opportunities.
• Maintain regular communication with participating students and school-based staff regarding program expectations, schedules, goals and activities, and progress.
• Monitor student participation and maintain accurate program records, case notes, and data entry within organizational systems.
• Collect student surveys, review and store assessments, attendance information, and other program data to support reporting and outcome tracking.
• Assist with the preparation of program reports, student success stories, presentations, and other materials as requested.
• Participate in team meetings, professional development activities, and organizational events.
• Managing year-round and summer programming. This includes hiring and supervising part time staff, coordinating and creating schedules for staff and students, ordering supplies, communicating with families and staff, and managing toward identified outcomes.

Benefits

• Generous medical, dental & vision insurance for employees and eligible dependents, which cover 90% of costs for employee coverage
• Paid time off including 17 personal days, 6 sick days, 12 federal holidays and 2 floating holidays, and two (2) week-long office closures, one at the end of the calendar year and another in spring.
• Twelve (12) weeks of paid parental leave to support new parents
• Provision of a technology stipend to offset internet and cell phone costs
• Short and long-term disability coverage
• Semi-monthly staff gatherings and resources for targeted professional development opportunities
• 401(K)-retirement savings plan with an employer matching contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level