Manager, Career Development

Texas State Technical College•Harlingen, TX

13d

About The Position

The Manager of Career Development will assist the Senior Manager of Career Development in developing and implementing regional career development initiatives from planning to execution, ensuring alignment with TSTC programs and industry trends for maximum placement upon graduation for the region. The Manager will oversee a team of Career Advisors that collaborate with the Career Services Employer Relations team, Student Learning & Operations, and Enrollment Management to provide best-in-class services to students in online, hybrid, and face-to-face programs to empower lifelong learners beyond TSTC. The Manager will collaborate with the Employer Relations team and External Relations & Industry Relations to increase quality employment opportunities for TSTC graduates and execute placement collection and associated efforts. The Manager oversees a large region or collection of campuses. The anticipated salary range for this position is between $68-69k annually plus full state benefits.

Requirements

Bachelor’s degree required.
2 years required experience in a leadership or management role, overseeing teams and driving operational excellence.
3 years of required experience in program coordination and deployment.
3 years required demonstrated experience in customer relationship management.
3 years required demonstrated experience in case management.
3 years required demonstrated experience in higher education and providing services to students.
Knowledge of adult learning theories, assessments, and tools.
Knowledge of best practices in active learning strategies and adult populations for resume writing, job search strategies, interview preparation, and career readiness skills.
Applies critical thinking and analytical skills to evaluate complex issues and make informed decisions. Proficient in data analysis to assess student outcomes and program effectiveness
Ability to think critically, analyze data and trends, and develop innovative strategies for career development.
Ability to work independently and collaboratively across organizational levels, including senior management, while meeting deadlines and multitasking in a fast-paced and changing environment. Proficiency in collaborating with Student Learning & Operations, Employer Relations team, Enrollment Management, and other thought leaders to integrate career readiness for the lifelong learner.
Adapt to changing priorities, work in a fast-paced environment, and handle unexpected situations with poise. Flexibility in adjusting schedules and accommodating shifting demands. Adaptability to meet the evolving needs of students and the job market.
Proven track record in establishing and nurturing relationships with key stakeholders to advance organizational goals.
Skilled in program design, implementation, and management
Experience in evaluating, developing, and implementing operational improvements through automation and process redesign to enable scalability and velocity.
Excellent team leadership skills, with the ability to manage, mentor, and develop staff. Ability to work independently and assume decision-making responsibilities - planning, execution, completion, and monitoring.

Nice To Haves

4 years preferred experience in a leadership or management role, overseeing teams and driving operational excellence.
5 years preferred experience in program coordination and deployment.
5 years preferred demonstrated experience in customer relationship management.
5 years preferred demonstrated experience in case management.
5 years preferred demonstrated experience in higher education and providing services to students.

Responsibilities

Demonstrate TSTC Core values of Excellence, Accountability, Service, and Integrity with internal and external stakeholders, customers, students, and members of the community.
Direct and evaluate all regional student-facing services assessing caseloads, effective program implementation, and adult learning theories in coordination with statewide efforts for consistency and quality standards for a unified brand for all programs for online, hybrid and face-to-face programs.
Lead regional efforts to disseminate and collect placement data. Assist in assessing the effectiveness and impact of career development programs regionally and advocate for the impact of career development programs on organizational goals.
Collaborate with campus and statewide leadership (Student Learning & Operations, Enrollment, External Relations, and other divisions) to respond to process adjustments for optimized customer experience for the student and employment outcomes. Work closely with campus leadership to create best-in-class career education for the student as a lifelong learner.
Provide guidance and support to Career Advisors on career development efforts on and off campus. Promotes a positive image and maintains effective working relationships for Career Services by representing the Senior Manager of Career Development at various meetings, communicating with TSTC administrators, faculty, staff, students, and community partners in matters related to career education, skills development for Texas industry development as well as leading or serving on selected campus committees and task forces.
Foster a culture of continuous learning and growth mindset within the career services team and provide professional development opportunities for staff in career services, industry trends, job market demands, and emerging career pathways.