Manager - Cardiopulmonary Exercise Testing

Advocate Health • Charlotte, NC

6d • $51 - $77

About The Position

The Manager of Cardiopulmonary Exercise Testing & Treatment Operations supports the development, standardization, equipment, and strategy of cardiopulmonary exercise testing (CPET) across Advocate Health’s Enterprise Heart and Vascular Service Line, with local operational oversight in North Carolina and Georgia. The manager directs the operational and administrative activities of CPET and therapy services, including program development, fiscal and budget management, capital equipment planning, quality assurance, process improvement, recruitment and retention, staffing, leadership, research, commercialization, and interdepartmental relations. The role works to ensure high-quality, cost-effective services; partners with physicians on exercise prescriptions and with patients in delivering them and promoting engagement; oversees CPET programming in the NC/GA division; and serves as an enterprise advisor for CPET programming.

The manager supports seamless service delivery between CPET and referring physicians, monitors program performance and financial metrics, establishes policies and procedures, and develops marketing and commercial strategies. The role oversees billing and medical-record processes, develops and retains qualified staff, directs team performance and development, manages operating and capital budgets, and coordinates equipment maintenance and vendors. The manager also develops research capabilities and partners with Heart and Vascular research departments on CPET-related studies.

This position is full time, 40 hours per week, Monday through Friday, 8 a.m. to 5 p.m., with variable meeting cadence outside those hours. It works in a fast-paced office, clinic, and hospital setting.

Requirements

• MS or equivalent in exercise physiology.
• MBA or equivalent business training.
• Basic Life Support (BLS) certification.
• Advanced Cardiac Life Support (ACLS) certification.
• Five years of CPET experience, including exercise prescription activities.
• At least five years of leadership experience.
• Demonstrated success with organizational performance, teammate and clinician engagement, and competency assurance.
• Extensive knowledge of exercise testing, prescription development, research, and commercialization.
• Strong collaboration skills, including collaboration with clinical and administrative leaders.
• Strong skills in growth and business development focused on CPET services.

Nice To Haves

• MS in exercise physiology.
• MBA in business training.

Responsibilities

• Ensure seamless service delivery between CPET, referring physicians, and finance support operations to promote high patient and customer satisfaction.
• Allocate resources in accordance with approved operating and capital budgets, manage within established parameters, and justify variances.
• Develop and monitor clinical, financial, productivity, and customer-service performance metrics for CPET programs.
• Establish and ensure implementation of policies and procedures for CPET programs and services.
• Market CPET programs by educating physician offices and other departments and providing direct-to-patient education opportunities.
• Develop and run a commercial strategy for direct-to-community offerings focused on athletes and athletic performance.
• Monitor billing accuracy and completeness, including CPT coding changes and charge master maintenance, and support revenue-cycle integrity.
• Ensure medical records are accurate and complete and handled in accordance with regulatory requirements and patient information requests.
• Establish effective communication among physicians, administration, staff, patients, and other constituents.
• Mentor, counsel, and develop facility cardiac rehabilitation lead positions to support management depth and stability.
• Direct teammate training and ensure staff competency and training on new regulations and requirements.
• Recruit and retain qualified personnel to meet clinical and technical staffing needs, and promote staff development through education, performance evaluation, rate recommendations, mentoring, and shared professional goals.
• Promote teammate participation in improvement, committee, and governance activities.
• Design and direct assigned areas of responsibility; select, coach, and develop teams and align objectives with organizational strategy.
• Manage talent through performance management, succession planning, and development, and establish processes for recognition, feedback, and performance improvement.
• Develop or recommend operating and capital budgets and control expenditures within approved objectives.
• Manage equipment maintenance and vendor coordination.
• Develop the CPET research component and partner with Heart and Vascular research departments on trial protocols, data analysis, compliance, staff training, principal investigator support, and study-budget adherence.
• Understand and adhere to the organization's Code of Ethical Conduct and ensure that supervised employees comply with applicable policies, regulations, and laws.

Benefits

• Paid Time Off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation, premium pay for eligible work, incentive pay for select positions, and potential annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager