Manager, Capital Markets Investment Operations

Bain Capital • Boston, MA

12d • $120,000 - $130,000

About The Position

Bain Capital is a leading private investment firm with approximately $225 billion of assets under management. They create lasting impact for their investors, teams, businesses, and communities. The firm has strategically grown its platform to focus on Private Equity, Growth & Venture, Capital Solutions, Credit & Capital Markets, and Real Assets. With over 1,980 employees in 24 offices across four continents, Bain Capital fosters a culture of innovation, entrepreneurialism, and agility, empowering employees to define their career trajectories. Their partnership approach enables strategic growth, builds enduring relationships, and leverages deep, diverse expertise for breakthrough insights. Colleagues at all levels are encouraged to think critically and challenge one another to achieve exceptional outcomes.

Requirements

• 8 - 10+ years of experience in a complex financial services industry
• Prior Management experience within Credit Operations required
• BS or BA with finance and accounting basics
• Experience with Bloomberg and other trading and settlement software platforms
• Familiarity with legal documents and credit agreements
• Detail-oriented, conscientious and energetic professional with ability to think creatively
• Strong interpersonal skills with capacity to interact with all levels both internally and externally
• Ability to prioritize responsibilities and work under strict deadlines
• Strong problem-solving skills
• Dedicated team player with a strong sense of ownership and follow-through skills
• Solid Microsoft Excel skills

Nice To Haves

• Experience in Advent Geneva preferred

Responsibilities

• Responsible for providing world class operational support for the investor relations, finance, and fund management teams across Bain Capital Credit teams
• Lead all aspects of the investment operations, with primary focus on the reconciliation functions, for the Credit businesses across multiple investment strategies and asset classes: not limited to, syndicated bank loans, bonds, structured products, collateralized loan obligations
• Manage and oversee the day-to-day work of a global team – both internal and external teams – setting priorities and ensuring consistent quality, timeliness, and accuracy across all deliverables
• Build, manage and enhance relationships with internal clients and external partners, including agent banks, trading counterparties, administrators and custodians
• Own the ongoing relationship with CLO trustees, ensuring service levels, reporting timelines, and data quality expectations are consistently met
• Develop, modify and manage workflows and procedures designed to increase controls and improve efficiency
• Oversee the accuracy of daily/monthly reconciliation of cash and positions between internal books/records and trustee statements across CLOs and structured products, resolving discrepancies with trustees, third parties, and internal teams
• Lead break resolution and analysis for outstanding reconciliation items, driving timely root cause identification and remediation
• Track and report key reconciliation metrics, including break volume, age, materiality, and resolution time to senior management
• Lead root cause analysis of data quality issues related to specific investment strategies and assets
• Oversee the accuracy of loan servicing activity for bank loan positions, including funding, paydowns, rollovers, and interest rate resets, by comparing internal records to trustee and agent data
• Oversee the accuracy of loan-level data, including spreads, maturities, and amortization schedules, maintained in portfolio accounting systems relative to agent and trustee sources
• Oversee corporate actions processing, including amendments, extensions, repricings, and refinancings, affecting loan positions, validating accuracy against agent and trustee records
• Oversee interest and principal waterfall calculations, validating distribution amounts against trustee calculations ahead of payment dates
• Manage the warehouse-to-CLO tie-out process at closing, overseeing that cash and funding positions reconcile cleanly across all parties
• Lead operational readiness for CLO fund launches, coordinating internal stakeholders and external parties, to ensure timely, accurate closings
• Support new deal and position onboarding, ensuring static data setup is accurate and reconciled against trustee and administrator records
• Establish go-forward set of actions for team to execute and track progress and control
• Escalate and manage operational risk issues, including error tracking and remediation
• Responsible for staff development and coaching of all direct reports
• Candid and transparent communication with direct reports and management team

Benefits

• Competitive base salary
• Discretionary annual bonus
• Competitive benefits package designed to support employees’ health, financial security, family needs, and overall well-being

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree