Business Manager role focusing on: Monitoring monthly financial performance for clinics to ensure appropriate allocation of expenses, funds and FTEs Design processes to enhance revenue and charge capture. Develops strategic business plans in association with leadership for short term and long-term goals. Participates in procurement of Capital and minor equipment as well as address issues Analyze clinic workflows to ensure efficient and effective delivery of services Assist in adhering to healthcare regulations and accreditation standards as required Direct supervision of social work, dietitian, cancer registry, co supervision for genetics Designs and leads new programming and growth initiatives systemwide Assists marketing and public relations in promotion of programs through develop of an annual plan Develops, implements, and evaluates clinic policies, goals, and objectives to ensure delivery of quality care, efficient operations and compliance to regulations of all regulatory agencies so that the Mercy Health System's Mission, Vision and Values are fulfilled. Participates in the development and modifications of clinic programs. Interprets and enforces department and institution policies. Participates in the development and monitoring of clinic budget. Participates in appropriate clinic and Health System committees. Investigates and resolves complaints or refers unusual problems to superior. Works closely with Director in developing and implementing strategic policies. Maintains continuing development and implementation of clinic QA and I program. Performs other duties as assigned. Culture of Excellence Behavior Expectations To perform the job successfully, an individual should demonstrate the following behavior expectations: Quality - Follows policies and procedures; adapts to and manages changes in the environment; Demonstrates accuracy and thoroughness giving attention to details; Looks for ways to improve and promote quality; Applies feedback to improve performance; Manages time and prioritizes effectively to achieve organizational goals. Service - Responds promptly to requests for service and assistance; Follows the Mercyhealth Critical Moments of service; Meets commitments; Abides by MH confidentiality and security agreement; Shows respect and sensitivity for cultural differences; and effectively communicates information to partners; Thinks system wide regarding processes and functions. Partnering - Shows commitment to the Mission of Mercyhealth and Culture of Excellence through all words and actions; Exhibits objectivity and openness to other's views; Demonstrates a high level of participation and engagement in day-to-day work; Gives and welcomes feedback; Generates suggestions for improving work: Embraces teamwork, supports and encourages positive change while giving value to individuals. Cost - Conserves organization resources; Understands fiscal responsibility; Works within approved budget; Develops and implements cost saving measures; contributes to profits and revenue.
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Job Type
Full-time
Career Level
Manager