Business Operations Manager

UNC-Chapel HillChapel Hill, NC
23h

About The Position

The Business Operations Manager serves as the chief operational strategist and administrative lead for the Office of Faculty Affairs ( OFA ), overseeing the unit’s financial, human resources, facilities, and administrative infrastructures. As the primary liaison to the Provost’s Office Business Operations and HR teams, the Business Operations Manager provides expert guidance on budgeting, financial planning, personnel actions, and operational policy interpretation. The role leads annual budget development; manages multi fund financial activity across state, trust, grant, and donor accounts; and coordinates all procurement functions, including P card and travel card transactions, vendor payments, contracts, and consultant arrangements. It also oversees payments and logistics for faculty programs such as teaching awards, coaching engagements, and seed fund initiatives. In the HR domain, the Business Operations Manager administers and tracks personnel actions for staff, graduate assistants, students, and secondary appointments; manages position creation and reclassification; oversees compensation actions; and ensures compliance with HR policies, documentation requirements, and institutional deadlines. The role further leads operational oversight for OFA’s physical and digital workspaces, including facilities coordination, space planning, technology inventory management, emergency procedures, and logistics for meetings, workshops, and unit-wide programming. It manages designated communication and data tracking tools and supports reporting requirements. Reporting directly to the Associate Provost for Faculty Affairs, the Business Operations Manager serves as a central point of integration for business operations across OFA , ensuring the alignment of operational decision making with institutional priorities, strengthening cross unit collaboration, and enhancing the overall effectiveness and impact of the office.

Requirements

  • Demonstrated experience with budgeting, accounting principles, and financial reporting.
  • Strong understanding of HR processes, recruitment practices, and personnel policies.
  • Ability to interpret and apply university policies, procedures, and compliance standards.

Nice To Haves

  • 5 or more years of progressively responsible experience in financial management, HR administration, operations, or business management preferably in higher education.
  • Prior UNC -Chapel Hill experience with systems such as Concur, TIM , InfoPorte/ConnectCarolina, Work-study/Handshake, NextSource/ UTS , and BuyCarolina.
  • Familiarity with faculty affairs, academic personnel processes, or program administration.
  • Exceptional communication, organizational, project management, and customer service skills.
  • Demonstrated discretion handling confidential information and sensitive personnel matters.

Responsibilities

  • Leads annual budget development
  • Manages multi fund financial activity across state, trust, grant, and donor accounts
  • Coordinates all procurement functions, including P card and travel card transactions, vendor payments, contracts, and consultant arrangements
  • Oversees payments and logistics for faculty programs such as teaching awards, coaching engagements, and seed fund initiatives
  • Administers and tracks personnel actions for staff, graduate assistants, students, and secondary appointments
  • Manages position creation and reclassification
  • Oversees compensation actions
  • Ensures compliance with HR policies, documentation requirements, and institutional deadlines
  • Leads operational oversight for OFA’s physical and digital workspaces, including facilities coordination, space planning, technology inventory management, emergency procedures, and logistics for meetings, workshops, and unit-wide programming
  • Manages designated communication and data tracking tools and supports reporting requirements
  • Serves as a central point of integration for business operations across OFA , ensuring the alignment of operational decision making with institutional priorities, strengthening cross unit collaboration, and enhancing the overall effectiveness and impact of the office
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