Manager, Business Operations - Cath Lab & Specials

ThedaCare•Appleton, WI

20d•Onsite

About The Position

The Manager, Business Operations oversees operational activities, resource management, productivity and financial analysis, and regulatory compliance. The role manages assigned team members and supports the orderly, efficient delivery of services. Responsibilities also include coordinating information systems; managing equipment, supplies, vendor relationships, and contracts; developing and monitoring financial, productivity, and quality measures; developing and implementing budgets; overseeing billing, revenues, and expenditures; managing projects; and ensuring compliance with legal and accreditation standards. This position oversees the Cath Lab and Cardiac Specials Procedural Area at ThedaCare locations in Appleton, Neenah, and Holy Family in Manitowoc. The role works with clinical leadership on business concepts for providers and represents assigned clinical programs in supply chain and capital needs.

Requirements

Bachelor’s degree in business administration, hospital administration, nursing, or radiology technology, or an equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Five years of progressive responsibility in a healthcare setting.
Three years of leadership experience, including leading teams and/or projects.

Nice To Haves

Cardiology and/or Cath lab experience preferred.

Responsibilities

Manage team members in a manner consistent with ThedaCare policies and values, including recruitment and retention of competent staff.
Be accountable for daily activities and work processes that produce quality outcomes.
Oversee accurate time, attendance, and payroll practices.
Improve and sustain operational systems, processes, policies, management reporting, information flow, and organizational planning.
Assist with the department’s financial management, planning, systems, and controls.
Demonstrate knowledge of financial and unit-specific information systems and manage projects for new system implementations and upgrades.
Implement measures to track and monitor operational results.
Oversee and take accountability for the activities, costs, and responsibilities of third-party, contracted, and outsourced service providers.
Lead initiatives that contribute to long-term operational excellence.
Maintain records and conduct related activities to ensure accurate inventory of property and departmental assets.
Lead the accurate charge capture process.
Apply working knowledge of strategic pricing for assigned clinical programs, including price-sensitive procedures.
Represent assigned clinical programs in supply chain and capital needs, ensuring stewardship.
Assist clinical leadership with business concepts for providers.