Manager - Business Operations

HonorHealth • Scottsdale, AZ

46d • Hybrid

About The Position

The Manager-Business Operations, acts as an adjunct leader and coordinator and supports initiatives and projects. The Manager - Business Operations implements strategic and operational initiatives by effectively managing projects to achieve desired results. Develops and oversees various subgroups and project teams, handles routine-to-complex matters and coordinates efforts, collaboration and communication between and to identified stakeholders to ensure successful implementation and sustainment.

Requirements

• Bachelors in Nursing, Business Administration or 4 years of equivalent relevant industry experience Required
• 4 years experience working with multi-disciplinary teams supporting operational processes and/or workflows Required

Nice To Haves

• Masters in Nursing, Business Administration or related field Preferred
• Project Management Professional (PMP) - Certification Project Manager Professional Certificate and/or Lean Six Sigma Certification and/or Clinical Informatics Certification Preferred

Responsibilities

• Implements identified strategic and operational initiatives. Acts as subject matter expert for and operationalizes initiatives such as quality, cost and utilization projects, regulatory standards and specifications.
• Engages with key stakeholders, participates in meetings, and acts as point of contact to ensure collaborative relationships and focus to optimize results.
• Coordinates the planning, design and execution of initiatives and projects identified by senior leadership and/or department leadership.
• Coordinates collaboration between a variety of stakeholders to see projects to successful implementation.
• Responsible for facilitating and/or leading effective communication around all projects to a variety of stakeholders, including physicians and Executive leaders.
• Facilitates effective subgroups and leadership meetings.
• In partnership with appropriate stakeholders and teams, leads projects to execution.
• Collaborates with care delivery leaders to ensure alignment to strategic and quality initiatives, service line priorities, policies and procedures, and regulatory requirements.
• Designs, implements, and manages necessary workflows; drives agenda to meet internal and external communication.
• Drive value and leads projects in a collaborative manner through engagement of all stakeholders (including but not limited to: collaborative leadership teams, providers, operational leaders, Informatics, IT, Quality and Safety) to ensure stakeholder engagement.
• Executes projects through industry leading program management standards, and by following appropriate policies and procedures as set forth by the EPMO.
• Monitors and compares actual program performance with desired outcome, communicates deviations, and provides recommendations for corrective action, when needed.
• Mentors and educates team members to improve process efficiency and effectiveness.
• Employs broad knowledge and understanding of operational processes and clinical workflows to forecast the impact of initiatives and ensure sustainability of desired outcomes.
• Serves as the key point of contact for all projects.
• Works independently and prioritizes multiple objectives in a rapidly changing environment.
• Serves as a key member on the collaborative and network leadership teams.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager