Manager Business Office-Surgery Ctr-East

Community Health Network • Indianapolis, IN

8d • Onsite

About The Position

Under the direction of the Director of Business Office Operations and the Executive Director of the surgery center, the Business Office Team Leader is responsible for the coordination of the daily operations and staffing within the business office. Responsibilities include coordinating a smooth experience for patients, families and physicians through the surgery center process, functioning as liaison between the business office staff, nursing, medical staff, patient/families and ancillary department personnel.

Requirements

• High School Diploma or GED: High School Diploma or equivalent (Required)
• Qualified candidates must have five (5) years' experience in a medical office or hospital environment and three (3) years of health care related progress management/supervisory experience.
• Qualifications include experience in personnel management, billing and payor regulations, as well as knowledge of registration, insurance verification, patient accounts, billing, collections, medical records, budget preparation and financial statements. (Required)
• Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.

Nice To Haves

• 4 years / Bachelor's Degree: B.S. degree in business or health related field preferred (Preferred)

Responsibilities

• Staff Management. Interviews and hires staff for medical records, patient accounts and registration. Responsible for orientation and training of new and existing employees. Maintain work schedule and appoints leave time. Maintains work schedule and appoints leave time. Tracks daily cash flow. Acts as a resource for staff members. Encourage process improvement. Writes performance appraisals. Handles disciplinary problems. Provides backup if needed to all business office positions. Approves all write-offs, refunds, and agency changes. Addresses performance/disciplinary problems and issues as they arise.
• Policies and Procedures. Outlines procedures for registration, patient accounts, and medical records. Remains current concerning legislative changes and incorporates those changes into company policies and procedures. keeps current concerning contract changes and incorporates those changes. Make sure staff adheres to policies and procedures. Works with information systems to automate procedures as much as possible.
• Reporting/Analysis. Reviews daily account reports. Check monthly statistics. Prepares monthly reports. Maintains and updates all systems profiles, CPT Codes, pricing and additional items. Implement annual rate increases for procedures such as cosmetics. Evaluate current procedures, vendors, etc. and identify areas for improvement.
• Committees and Meetings. Participates in the following meetings or committees: Monthly CEO meetings, team leaders' meetings, ISC team meetings and other meetings as necessary

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED