Manager, Business Leadership

superfly•New York, NY

1d•Onsite

About The Position

Superfly is an experience company obsessed with activating and amplifying communities around common passions and unforgettable moments. We deliver brand experiences by blending strategy, insights, creativity, technology, and flawless execution. Superfly is a division of Range Media Partners, a talent management and production firm founded in September 2020 by a collection of pioneering talent representatives, becoming one of the most innovative, fastest-growing companies in entertainment. Range is built with unique resources that enable top talent to unlock their full global potential in all business areas. In addition to its representation business, Range has a fully-fledged independent studio that develops, packages, and produces projects for film, scripted and unscripted television, digital content, and more. Range is a solution-oriented, collaborative environment which prioritizes candor, resourcefulness, learning, and creativity. Job Summary The Manager, Business Leadership supports day-to-day communication and workflow for Superfly agency programs within our gaming and esports portfolio, working with internal teams, clients, vendors, properties and agencies to ensure timely and quality execution of program tasks.

Requirements

4-6 years of marketing and/or agency experience
A genuine, demonstrable passion for esports and PC gaming — as a player, viewer, community member or all of the above
Experience working on branded events and experiential marketing; experience in gaming, esports or entertainment is a plus
Superior communication skills (written and verbal)
Well-developed time management, organizational and follow-through skills
Strong ability to collaborate, work successfully in a team, and in partnership with other teams
Confident speaking up and sharing opinions with the team
College degree

Responsibilities

Independently lead the day-to-day execution of a key esports global account, exercising judgment regarding priorities, resources, timelines, and client needs.
Serve as a primary client advisor and point of contact, independently assessing client needs, recommending solutions, resolving issues, and determining appropriate next steps within the scope of engagement.
Maintain comprehensive knowledge of clients' business objectives, competitive environment, and the gaming and esports industry. To identify opportunities, anticipate business needs, and make recommendations that influence account strategy and execution.
Exercise independent judgment in identifying project risks, resolving roadblocks, adjusting priorities, and escalating significant business or scope issues when appropriate.
Build and maintain organizational documents including project plans, calendars, notes and agendas
Handle all client communication to solicit client feedback, advance planning and logistics and adhere to scope
Develop agendas for calls, recap the calls after completion and include all action items in Asana for internal tracking
Lead both internal and external meetings
Track all project opens and ensure they are being completed as expected
Direct and coordinate with cross department teams to ensure all relevant team members are on track with assigned deliverables and that deadlines are met
Managing corresponding Asana project boards for deadlines / project milestones
Maintain comprehensive knowledge of client’s business, the gaming and esports competitive landscape, and the broader industry
Oversee the financial health of assigned accounts, all client agreements and invoices, escalating to Director and Business Affairs team as needed
Exercise judgment in identifying potential scope, fee, resource, or contractual issues and determine when escalation to the Director, and VP of Business Leadership
Ensure invoice requests for payment are submitted by Superfly (AR)
Ensure invoices are processed for payment through Superfly (AP)