Manager, Business Intelligence - CLV

Co-operators • Quebec, QC

7d • Hybrid

About The Position

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.
Our Business Intelligence team empowers decision making using leading edge science and analytics. We champion a scientific culture through our passion for continuous learning, diversity and innovation.
We strive to deliver a single version of truth, by providing our business partners with access to comprehensive data and valuable insights to help our organization achieve operational excellence.
As a Business Intelligence Manager, with a Data Science/ML Ops focus, you will be responsible for the creation and maintenance of advanced analytical solutions supporting the profitable growth strategies of our various P&C insurance portfolios. Known as Customer Lifetime Value (CLV), these solutions are used in marketing, targeting and strategic decisioning to help with decision-making, automate actions in our insurance systems, feed various analytical tools, and monitor our results. You will collaborate with various stakeholder groups within the organization, supporting them in their strategies through the alignment and execution of predictive modeling and data science best practices. You will lead a talented team and contribute to their development while overseeing complex technical projects.

Requirements

• You have a proven experience (8+ years) in developing and/or implementing Predictive Models and Advanced Analytics solutions.
• You have an advanced degree in Data Science, Actuarial Science, Artificial Intelligence, Computer Science, Mathematics, Statistics or equivalent technical experience.
• You can lead others to solve complex problems through analytical thinking, tools, and judgement to identify innovative solutions.
• Experience with following technologies is required: SQL and Python
• You have excellent communication and interpersonal skills, with the ability to convey complex technical concepts to non-technical stakeholders.
• This position primarily works with majority non-francophone groups, and teams located outside of Québec, and requires proficiency in English. The essential non-French duties are not assignable to adjacent or other team members.

Nice To Haves

• Experience with the following technologies is an asset: Spark

Responsibilities

• Develop and manage performing teams by recruiting, training, coaching, assessing, motivating, and supporting.
• Provide mentorship and guidance to team members, ensuring the development of the technical aspects of Data Science/ML Ops.
• Responsible for the quality and effectiveness of outcomes by ensuring that standards and policies are followed, and the intended outcomes of those policies are met (data quality, accuracy, performance, security, etc.).
• Represent your team in project planning and scrums with business partners.
• Translate business needs into specific objectives for your team and communicate progress to stakeholders.

Benefits

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager