Manager - Business & Enterprise Applications (Full-Time)

City of Thunder Bay • Thunder Bay, ON

1d • Onsite

About The Position

Lead with purpose. Empower your team. Shape the future of our technology. At the City of Thunder Bay, Our City Runs on People Like You. Together, we’re building a workplace where everyone belongs – where your leadership shapes the enterprise systems that empower our workforce and systems, and create a lasting impact. Here, you’ll lead transformative technology initiatives that directly impact the Corporation’s performance, employee experience, and community service delivery. You will be part of a work environment that supports respectful interactions, meaningful opportunities to grow, and a culture that promotes well-being and collaboration. Thunder Bay offers more than a fulfilling career. With its natural beauty, affordability, and strong sense of community, it’s a city where you can grow personally and professionally. Where You’ll Make a Difference Every Day As Manager - Business and Enterprise Applications, you will play a pivotal role in shaping technology strategy, advancing digital transformation initiatives, and ensuring enterprise systems effectively support business objectives across the Corporation. You will lead the development, implementation, support, and optimization of critical enterprise applications that power the Corporation’s operations and service delivery. Whether you live in Thunder Bay, are looking to return, or are excited to make the City your new home, join a team where your skills, expertise, and presence make a real impact on the community.

Requirements

• Degree in computer science or a degree in business administration majoring in information systems, together with three to five years’ experience in defining, building, implementing and managing complex corporate-wide enterprise applications and departmental business solutions; or
• Diploma relating to computer programming, together with four to six years’ experience in defining, building, implementing and managing complex corporate-wide enterprise applications and departmental business solutions;
• Three to five years’ supervisory experience, preferably in a unionized environment

Responsibilities

• Develop and manage enterprise applications for the Corporation, which includes enterprise resource planning, asset and work management, property, permitting and licensing applications and the Corporate website and Intranet.
• Review, recommend and implement enterprise application modifications or new functionality and features based on business process re-engineering and system integrations resulting in improved efficiency and resource utilization.
• Implement software upgrades, corrections or enhancements to Enterprise Applications; assist in the development of suitable enterprise application training.
• Liaise with Corporate clients and Digital Strategy Coordinating Committees to ensure the effectiveness, efficiency, advancement and success of departmental business applications, and review, recommend and implement Departmental business application modifications or new functionality and features.
• Implement software upgrades, correction or enhancements for Corporate and Departmental business applications. Collaborate with clients and determine the most cost effective and efficient solutions with respect to the purchase and/or internal development of software solutions; manage the internal development or contracted development of custom desktop and mobile applications.
• Assist in establishing Corporate direction; define scope of services and prioritization planning related to Information Technology and Enterprise software applications and platforms.
• Participate as a member of the Corporate Information Technology Management Team in the development of strategic initiatives for the Division consistent with the overall City Strategic Plan, the Corporate Digital Strategy, Corporate Services strategic initiatives, projects and priorities.
• Identify new, emerging opportunities for client service enhancements and/or operational efficiency improvements.
• Liaise with Corporate Communications to ensure timely development of the Corporate website and make recommendations for web site and content management system enhancements.
• Collaborate with the Corporate Information Technology management team to develop, implement, and maintain a technology recovery plan based on corporate requirements and within approved budgetary guidelines.
• Collaborate as a member of the IT Architecture Team to define and develop standards, lifecycles and roadmaps for sustainability of the City’s IT environment and ensure various industry standards and privacy legislation are met.

Benefits

• A competitive salary that reflects your expertise
• A matching pension plan to help you build long-term financial security
• Comprehensive health, vision, and dental coverage, plus life insurance for peace of mind
• Generous paid vacation and holidays, with the option to purchase additional leave days when you need more time off
• Access to a confidential Employee and Family Assistance Program (EFAP) and wellness initiatives to support your overall health
• Leadership development and tuition reimbursement programs, so you can continue to grow your skills and career
• A culture of recognition and appreciation, with staff events and programs that celebrate your contributions
• The opportunity to lead a dedicated and talented team, who are highly respected within the Corporation

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree