Manager, Business Development

ServiceTitan

18d

About The Position

Ready to be a Titan? Our Business Development organization is a highly strategic team responsible for assessing, validating, building and launching new business opportunities to accelerate growth at ServiceTitan while making a meaningful impact to our customers. We've driven exponential revenue growth and will be instrumental in continuing that trajectory in 2026 and beyond. Our team is composed of intellectually curious, hardworking, self-starting, and customer-oriented individuals who act with intentional urgency in accomplishing company-wide objectives. At ServiceTitan, our goal is to build innovative products, provide extraordinary services & become the operating system of the Trades industries. About this Role: As the Manager of Business Development, you will be part of a highly talented and fast-paced team that is responsible for relaunching and scaling our App Marketplace Program at ServiceTitan. Business Development Manager In this role, you will source, evaluate, negotiate, and sign partnerships that accelerate our entry into new markets or solidify our footing in existing ServiceTitan segments. This role will focus on integrated partnerships and be responsible for both evaluating and signing net-new partnerships as well as contributing to a broader go-to-market strategy for our App Marketplace. You will partner closely with key stakeholders in Product Management, Sales, Success, and Support to drive impact to company and department goals via partnerships and integrations. Balancing both hard and soft skills, the Manager of Business Development is equally at ease building & managing a complex GTM roll-out model as they are presenting a business case to an executive audience or negotiating commercial deal terms with a prospective partner. The ideal candidate is a strong collaborator and has worked closely with technical and business stakeholders to drive positive business outcomes. This individual will have a well-rounded background -- including strategic thinking, data analysis, and program management -- potentially drawing from a wide array of previous roles such as Business Development, Management Consulting, Business Operations, or Product Management.

Requirements

• 6+ years of relevant work experience preferably in Business Development, Management Consulting, Business Operations, or Product Management within SaaS companies
• Bachelor's Degree; MBA or equivalent experience preferred
• Excellent business development skills, particularly with sourcing, evaluating, negotiating and signing software integration partnerships
• Ability to build strong relationships internally and externally, and work effectively cross-functionally
• Experience in developing and presenting a business case to persuade senior stakeholders into taking a recommended action, including creating financial support, generating data-driven insights, and telling a compelling story
• Ability to work autonomously, to meet tight deadlines, and to thrive in a fast paced environment with shifting priorities
• Demonstrated excellence in cross-functional verbal and written communication, with the ability to simplify and explain complex problems to stakeholders of all levels
• Excellent organizational skills with a demonstrated ability to multitask and handle multiple priorities appropriately
• Comfort in absorbing an unstructured set of thoughts and developing a strategic vision to execute
• High motivation, initiative and positive attitude

Nice To Haves

• Knowledge of Trades Industries preferred

Responsibilities

• Drive the expansion of our App Marketplace by evaluating, negotiating, and ultimately acquiring partners that compliment ServiceTitan’s current product offerings and are in service of a broader product strategy
• Collaborate with leaders across ServiceTitan’s Product, Sales, Success, and Support organizations to inform our integration partnership and integration strategy
• Develop business cases using quantitative and qualitative analyses, evaluate multiple financial models to monetize partnerships, and related deliverables; Size revenue and efficiency opportunities, prioritizing activity accordingly
• Develop a deep understanding of customer needs, identify gaps in core product functionality, and identify the right set of integrations and accompanying enhancements
• Support shaping and continuously refining the App Marketplace program, optimizing for efficiency, growth and commercial value, across our customer, partner, and internal team stakeholders
• Effectively communicate ServiceTitan’s product vision to the partners both in and outside of our App Marketplace program
• Help scale the team and our supporting partner programs to keep up with the expanding needs of ServiceTitan’s strategic objectives
• Support the management of ServiceTitan’s partner integrations ecosystem, collaborate with internal and external stakeholders to ensure goals and performance meet expectation of measurable positive impact most importantly to customers, but also for ServiceTitan and Partners
• Work in close collaboration with the GTM and Product Solutions sides of the ServiceTitan App Marketplace team to ensure clean handoffs and effective launches for all partners brought into the ecosystem

Benefits

• In addition to base salary, total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
• Opportunities to grow in both skill and responsibility as the company continues to grow as a recently listed, and high growth public company
• Exposure and responsibility to interact and network with top executives at the best trades industry businesses
• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees