Manager, Business Development

Braze•Chicago, IL

11d•$76,000 - $96,000•Hybrid

About The Position

The Business Development team shapes Braze's future revenue every day. It's the team at the forefront of identifying, understanding, and helping prospective customers build, enhance, or transform their customer engagement strategy and it's one of the most energetic, fast-paced teams at Braze. We're looking for a proven business development leader to manage and coach our highly ambitious Financial Services (FINS) BDR team in Chicago, driving outbound pipeline growth through hands-on coaching, disciplined operations, and a genuinely collaborative, performance-minded culture. You'll join a group of Business Development leaders who take action, share what's working, and hold each other to a high bar.

Requirements

4+ years of B2B sales experience, including meaningful time in an outbound, SaaS environment.
2+ years leading a sales or business development team (Team Lead, Manager, or Director).
A track record of quota over-performance — both what you personally carried and what the people you led delivered.
Comfort managing multiple types of territories at once (high-volume outbound patches alongside higher-touch strategic ones), and across multiple strategies (breadth, persona-based, events, etc).
Salesforce fluency and hands-on familiarity with modern prospecting tooling (Outreach, LinkedIn Sales Navigator, Gong, DemandBase, 6sense, ZoomInfo, or similar).
Strong cross-functional relationship-building skills this role only works if you can align Marketing, Partnerships, Solutions Consulting, and Sales Leadership around a shared strategy.

Nice To Haves

Financial services or fintech industry experience — helpful for speaking the customer's language faster, but not required.
Experience selling across multiple verticals over your career, which builds the same muscle.

Responsibilities

Coach and quality-check the daily activity and quota performance of a mixed team of BDRs to ensure key metrics are consistently met.
Hire and efficiently ramp new BDRs, delivering onboarding across product knowledge, buyer personas, competitive positioning, tools, and role-play practice.
Run a regular coaching cadence covering time management, objection handling, prospecting tactics, and active listening.
Partner with Sales, Marketing, and Partnerships leaders to strategize on pipeline and prospecting initiatives that support company-wide objectives, and to ensure the team has quality market coverage and penetration.
Build and maintain a library of prospecting resources the team can draw on, and look for ways to run outbound with greater efficiency, including where AI and automation can reduce manual workload.
Maintain a high-performance, team-oriented culture and morale, including performance management and succession planning as BDRs are promoted internally.
Own accurate management reporting, deal forecast and commit, hiring pipeline, and project updates, using tools like Salesforce, Tableau, and Looker.
Manage individual and team quota performance in real time, stepping in proactively rather than after the fact.
Maintain strong written and verbal alignment with your regional Director and cross-functional stakeholders.

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work®