Manager, Business Analytics

CVS Health

1d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Product and Reporting Manager will have the ability to tell a data driven story of value for a range of CVS Health programs by utilizing analytic and process tools for evaluation and report management as it relates to program value, identifying opportunities, contractual reporting needs, issue resolution, capabilities, and stabilization. The Manager will coordinate efforts of their broader team with those of other business units, ensuring the various teams work together to support the business effectively and efficiently, informing the overall strategy and direction of our organization. The successful candidate will possess a proven track record of delivering reporting with data driven insights and key performance indicators and knowing how to pressure test and act on these insights to support the overall strategy and direction of our program. This will require the ability to “be in the weeds” while also rolling up insights at a strategic level for leadership, which also entails strong communication skills to both analytical, business, and leadership stakeholders. The role also requires the highest level of attention to detail and the ability to manage multiple projects and priorities at once, while working in an entrepreneurial environment that is, at times, ambiguous and uncertain. The ideal candidate will have demonstrated success dealing with this type of fast-paced environment, with the ability to learn on the fly while understanding and solving new problems and prioritizing deliverables based on the value added. It will require a high level of independent judgment and initiative, while leveraging the appropriate subject matter experts to achieve results.

Requirements

• 4+ years Healthcare data analytics experience
• 4+ years SharePoint, Power Automate, and Power App experience
• 5+ years of demonstrated experience with data analytics, spreadsheets, and presentation software, including a strong working knowledge of MS Word, Excel, and PowerPoint

Nice To Haves

• Clinical / PBM / Condition Management experience
• Previous experience working with tools such as SQL, Python, and R
• Bachelors required/ MBA, MPH or other relevant master’s degree preferred

Responsibilities

• Ensure scheduled contractual analyses are completed in a timely manner and meet standards for analytic rigor and integrity
• Work with internal stakeholders to develop and manage reporting that supports the overall vision of our products and services
• Maintain and develop reporting processes which rigorously monitor product performance, ensure on-time and accurate delivery, proactively identify/address issues, and leverage automation strategies for regular reporting
• Creates and evaluates the data needs of assigned projects, explores existing data, and assures the integrity of the data through a collaborative partnership with upstream data owners
• Design and implement projects and processes that build upon and expand the capabilities of the team to ensure the team can support existing and future business requirements
• Review, problem solve, and investigate root cause analysis of data concerns, gaps in processes, and methodology alignment to enable effective coordination with other business units
• Documents projects including business objectives, data gathering and processing, detailed set of results and analytical metrics

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager