Manager, Business AI Platforms & Enablement

MNP•Calgary, AB

About The Position

Make an impact with our Digital Solutions team as a Manager, Business AI Platforms & Enablement, where you will lead the activation, governance, and sustained adoption of Microsoft AI platforms, including Microsoft 365 Copilot, Power Platform, and Agent 365 for clients under the guidance of Business AI leadership. This role combines hands-on platform expertise with consulting, enablement, and practice-building to deliver measurable business value. The role is accountable to Partners across Business AI, with functional alignment to both client outcomes and firm priorities and is a hands-on SME (Subject Matter Expert) position focused on platform excellence, activations, enablement, and reusable IP, while supporting delivery management in partnership with Foundry delivery teams. At MNP Digital, we’re a team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients’ challenges into real results by leveraging technology – and that all starts with having the right people to deliver. We’ve created an environment where you’ll continuously grow, always have a voice and collaborate on work that’s meaningful and fulfilling. If you’re ready to take your career into your own hands, you’ve come to the right place.

Requirements

Deep expertise in Microsoft 365 Copilot, Power Platform, and Agent 365 ecosystems
Strong client advisory and facilitation skills
Ability to translate technical capability into business value
Leadership and coaching capability
Adaptability in a rapidly evolving Microsoft AI landscape
Delivery awareness and risk management mindset
Dedication to learning and professional growth

Responsibilities

Lead platform activations (Power Platform, Microsoft 365 Copilot, Agent 365), including configuration, use case design, and rollout
Design and implement governance frameworks, operating models, and adoption frameworks
Design and deliver enablement programs that drive sustained usage beyond initial launch
Facilitate workshops and advisory sessions tied to strategic planning and defining real business outcomes
Ensure all solutions balance innovation, risk, compliance, and usability
Act as SME across Microsoft 365 Copilot, Power Platform, Copilot Studio, and Agent 365
Apply design, provisioning, and activation patterns for agent-based solutions
Track Microsoft’s roadmap and integrate new capabilities into engagements and service offerings
Build reusable IP (playbooks, templates, patterns) that scale across projects
Guide solution design to align with governance, best practices, and scalability needs
Collaborate with architects and SMEs to validate approaches and avoid rework
Promote reuse of patterns and identify gaps impacting adoption or maintainability
Lead or support client conversations to define high-value solutions
Build proposals, pricing inputs, and repeatable offerings (Copilot activation, agent solutions, governance programs)
Support Business AI Partners in pipeline growth and closing opportunities
Represent MNP in client workshops and market-facing activities
Review SOWs, delivery plans, and estimates to validate feasibility
Identify scope, timeline, and resourcing risks early and propose mitigation
Execute SME workstreams (activations, governance/COE builds, enablement programs)
Work in an integrated project team which includes Project Managers and Delivery Leads
Provide technical oversight and guidance across engagements
Ensure coordination between platform workstreams and overall project plans
Own delivery of smaller platform-focused engagements end-to-end (where applicable)
Quality-gate deliverables to ensure alignment with MNP standards and client outcomes
Mentor and/or coach consultants and senior consultants on Business AI delivery
Build team capability across Microsoft 365, Power Platform, Copilot, and Agent 365
Support team members in owning workstreams and solving problems independently
Establish repeatable methodologies, playbooks, and best practices
Promote a culture of quality, ownership, and accountability
Contribute to building a scalable delivery bench
Participate in MNP’s performance management and professional development programs to mentor, coach, and share knowledge with team members to grow team competency