Manager Building Operations - Overnight

Sphere Entertainment Group, LLC • Las Vegas, NV

6d • $83,000 - $120,000 • Onsite

About The Position

The Overnight Manager of Building Operations is responsible for scheduling, planning, and overseeing the employees engaged in daily and nightly building maintenance and event set up/break down. The Manager will develop Back of House (BOH) trade event budgets for MSG Sphere matching staffing to event needs in the most efficient manner. The Manager will also collaborate with Venue Operations department heads and the Director of Building Operations to execute annual capital projects.

Requirements

• Minimum of 5-7 years of Venue or Facility Management experience dealing with multiple events in a time-sensitive environment required.
• Progressive experience in Venue or Facilities Management with direct responsibility for supervising back-of-house operating functions with an emphasis on Building Maintenance and Operations.
• Experience working with venue telescopic seating systems required.
• Ability to demonstrate success in managing multiple tasks while under tight deadlines and financial constraints.
• Leadership ability that can guide across multiple functions and labor groups.
• Excellent communication skills with all levels of the organization.
• Ability to resolve conflicts.
• Commitment to providing high-quality service experience for both internal and external clients.
• Ability to plan for, develop, analyze, and manage expenses to a budget.
• In depth knowledge of building systems and facility management.

Nice To Haves

• Working knowledge of custodial cleaning procedures including COVID-19 health, safety, and sanitization protocols preferred.

Responsibilities

• Oversee and supervise the daily operations of Building Operations trades and departments including the Utility and Conversion Crews, and Custodial Department, and with an emphasis on the overnight operations.
• Works with Director and VP of Building Operations to manage internal labor expenses for building operations, while assisting with managing the department within parameters of the overall operating budget and as well as each individual event budget.
• Ensures equipment maintenance and inventory management are completed on a regular basis
• Develop and/or approve all union and non-union staffing schedules to assure efficiency in labor calls for both event requirements and maintenance functions.
• Monitor facility condition and plan; organize/assign work for trade labor in a cost-conscious manner, while seeking highest level of service to guests, clients, and other building occupants.
• Responsible for developing, maintaining, and implementing preventative maintenance programs for all building event related equipment including but not limited to telescopic seating, and staging, and material handling equipment.
• Engage outside vendors as necessary to make necessary repairs or complete service.
• Work closely with other departments including Event Production and the Sphere business units to coordinate repairs and maintenance within the building while avoiding impact to events/functions.
• Responsible for coordinating events related building operations for union and non-union labor related to event and physical building set-ups/installation, day of event execution and the subsequent event load out.
• Continuously review departmental needs and make recommendations on employee training, maintenance, and special projects with a goal of ensuring the highest client satisfaction and guest experience.
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.

Benefits

• MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.
• We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. MSG complies with all applicable federal, state, and local laws governing nondiscrimination, including considering requests for reasonable accommodations as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed