Manager, Broker Partnerships

iQ Office Suites Holdings Inc•Toronto, ON

5d•CA$68,000 - CA$75,000

About The Position

The Manager, Broker Partnerships is responsible for executing iQ’s broker engagement strategy and driving consistent, high-quality broker-sourced opportunities into the sales pipeline. This is a front-line, relationship-driven role focused on building and maintaining broker relationships, driving consistent outreach and engagement activity, and keeping iQ top of mind across broker networks. This role does not own deal execution, pricing, or closing. Instead, it is responsible for driving consistent broker outreach and engagement, building strong relationships, and generating qualified opportunities for the Sales team.

Requirements

1-4 years of experience in a client-facing role, such as Hospitality, B2B sales, account management, business development, or customer success, with a strong focus on execution, follow-through, and client service.
Comfortable with proactive outreach, including cold calling, networking, and developing new business relationships
Confident and professional written and verbal communication skills with strong presentation abilities
Highly organized with excellent time management and multitasking skills
Self-motivated with the ability to maintain consistent outreach and engagement
Customer-centric mindset with a focus on long-term relationships
Proficiency with CRM systems (HubSpot preferred), Microsoft Office, and document management tools
Occasional travel within and outside assigned regions as required

Nice To Haves

Experience or an interest in coworking, commercial real estate, or related industries

Responsibilities

Identify and outreach to net-new brokers across all iQ markets
Build initial relationships through in-person meetings, calls and targeted outreach
Introduce brokers to iQ’s value proposition, ideal client profiles, and when and how to engage iQ
Ensure all broker contacts are properly captured and staged in HubSpot
Maintain consistent engagement cadence with brokers through meetings, office visits, and brokerage presentations
Move brokers through structured stages: Cold → Warm → Hot
Reactivate dormant brokers and increase referral frequency
Keep brokers informed of market availability, relevant inventory, and commission opportunities
Act as an intake point for broker-generated opportunities where applicable
Ensure all opportunities are qualified at a high level, properly documented, and transitioned cleanly to the Sales team
Maintain strong communication with Sales to ensure alignment on lead quality
Support the execution of the iQ Broker Program, including broker events and networking initiatives, targeted outreach campaigns, and market visits across regions
Work closely with the Marketing team to develop and execute broker-facing materials and initiatives, including presentations and pitch materials, broker drop campaigns, event collateral and giveaways, and ongoing assets to support broker engagement
Provide feedback to the Director, Sales & Marketing on what is resonating with brokers, gaps in messaging or positioning, and opportunities to improve engagement strategy
Maintain accurate and up-to-date records in HubSpot including broker contacts, engagement activity, and broker status (Cold / Warm / Hot)
Track outreach activity, lead generation, and conversion trends
Provide weekly visibility into broker pipeline activity
Provide coverage for the Regional Account Manager role as needed during periods of absence or increased business demand by qualifying inbound sales opportunities, conducting tours and discovery meetings, preparing proposals and pricing options, and managing opportunities through the sales process and closing deals
Maintain a strong understanding of iQ's products, pricing, and sales processes to ensure seamless support to the Sales team.