Manager, Booking

Carnegie Hall•New York, NY

1d•Onsite

About The Position

Since 1891, New York's Carnegie Hall has set the international standard for excellence in performance, presenting exceptional concerts by the world’s finest artists on its three iconic stages, from orchestral concerts, chamber music, contemporary offerings, and recitals to jazz, world, and popular music. Complementing its performance activities, Carnegie Hall’s Weill Music Institute creates extensive music education and social impact programs that annually serve more than 800,000 people worldwide, playing a central role in fulfilling Carnegie Hall's commitment to making great music accessible to as many people as possible. Department: Booking Title of Position: Manager, Booking Reports to Position: Director, Concert Venue Rentals Overview: The Booking team is responsible for Booking Carnegie Hall’s three performance spaces to Visiting Presenters: Stern Auditorium / Perelman Stage (S/P), Zankel Hall (ZH) and Weill Recital Hall (WRH). Reporting to the Booking Director, the Manager works with a high volume of contracts, insurance certificates, ticket orders and website administration. The role requires an expert-level proofreading ability, communication skills and a strong knowledge of music.

Requirements

A Bachelor’s degree is required.
A minimum of 5 years of experience working with event/venue contracts, preferably as a contract administrator, is required.
Proficiency in Microsoft Office, especially Excel, experience is required.
Organized, process-oriented, and excellent attention to detail.

Nice To Haves

A knowledge of music is desired.
Experience working with websites, as well as DocuSign, is recommended.

Responsibilities

Prepare/issue/amend contracts to Visiting Presenters for Stern Auditorium / Perelman Stage (S/P) and Zankel Hall (ZH), hundreds of contracts each year; occasional support for Weill Recital Hall (WRH) contracts.
Claim and record deposit payments for S/P and ZH; occasionally support WRH.
Generate and distribute internal booking memos for S/P and ZH.
Confirm and add/update performance details for S/P and ZH events before web publication.
Responsible for proofing, researching and publishing a high volume of Visiting Presenter event web pages with titles, repertoire, images, videos, and photo credits – all 3 venues – occasionally stepping in to edit 75-word event blurbs.
Troubleshooting website issues.
Proof/edit monthly printed calendars posters of Visiting Presenter events.
Communicate with Visiting Presenters on a range of subjects, including contracts, deposits, website, marketing and promotions, ticket orders and insurance.
Serve as lead communications for all ticket orders for hundreds of Visiting Presenter WRH events, including proofing tickets, fielding issues, and fulfillment.
Assign/track revenue for all Carnegie Hall events.
Log and review insurance certificates for all Visiting Presenter events, communicating with Carnegie Hall’s insurance contractor if necessary.
Visiting Presenter contact information in event databases (Artifax and DIESE).
Proof / edit internal and external documents (guidelines, visiting presenter rental portal documents, and miscellaneous communications), as needed.
Identify and log system bugs in databases; troubleshoot solutions and fixes.
Train team members and supervise misc. tasks, as assigned.