Manager, BI Analytics

UBLIC SERVICES, INC.•Phoenix, AZ

6d•Hybrid

About The Position

The Manager, BI & Analytics plays a key role in the development and deployment of digital products and operational strategies to Republic Services’ field organization. These solutions will enable enhanced experiences for our customers and drive greater efficiencies across a network of more than 20,000 Drivers, Dispatchers, Supervisors, and Managers. This position supports foundational components of Republic’s future-state roadmap and acts as a team level leader to support efforts to integrate and execute aspects of our operational data and analytics solutions.

Requirements

Minimum 3 years of experience leading product development, process improvement or technology deployments in a large organization (required).
3+ years’ experience leading the development of enterprise BI platforms (i.e. – Power BI, Qlik, Tableau).
Experience developing and deploying standard operational reporting capabilities, preferably within the waste, transportation, or logistics space.
Ability to develop a deep understanding of current-state operational processes and envision areas of opportunity to drive maximum product value.
Applied understanding of resource-based, enterprise technology support strategies.
Experience effectively supporting vendor relationships.
Excellent verbal and written communication skills, with the ability to influence without formal authority.
Ability to prepare and give professional presentations to groups at all levels, including executive leadership.
Have the necessary skills to produce meaningful content in PowerPoint, Word, Excel, and Visio.
Minimum of 5 years of experience in commercial or industrial waste hauling operations (particularly in a field process or operations role) or equivalent experience in a support role with a top-tier consulting, IT, transportation, or logistics firm.

Nice To Haves

Experience utilizing Agile/Scrum development methodologies and/or Project Management certification desired.

Responsibilities

Owns the development and maturity of a standard BI-Analytics product lifecycle framework, operating within the context of Agile/Scrum and Continuous Integration/Continuous Deployment (CICD).
Helps to define, evaluate, and create technology product and process deliverables (use cases, primers, feature lists, requirements, analysis, mapping & flow diagrams, design, testing, training, release management, support, etc.) to ensure quality and timeliness.
Works jointly with product owners to create detailed project work plans and monitor/report performance.
Assists with profiling and analysis of data from source systems.
Provides input to and executes product development roadmaps based on future-state operating visions and strategies.
Provides input to cost-benefit analyses to assess solution viability, considering elements such as strategic alignment and continuous improvement opportunities.
Prepares presentations and effectively communicates operational performance metrics to business stakeholders and senior leadership teams.
Maintains excellent understanding of the needs of field operations staff and conducts working sessions to address gaps/open items resulting in changes to the product backlog.
Supports socialization of deliverables with defined stakeholders to ensure their buy-in on content.
Has direct people manager responsibilities for Analysts on the team, and actively works to develop the skills and talent of our team members.
This position may require travel by air, car and/or other modes of transportation up to 10% of the time.
Performs other job duties as assigned or apparent.