Manager Benefits Administration

REXEL•Dallas, TX

1d•Hybrid

About The Position

We are looking for an Manager Benefits Administration to join our Rexel team in Dallas, TX! (Hybrid) Summary: Manager Benefits Administration is a hands-on leader responsible for the day-to-day administration and compliance of Rexel USA’s health and welfare and leave programs. Actively manages annual enrollment, daily operations, vendor relationships, employee communications, and benefits technology. Builds and maintains practical policies, procedures, and controls aligned with ERISA and all applicable regulations. Partners with the VP, Total Rewards on strategy and plan design while personally executing key deliverables. Leads and works alongside the team to deliver accurate, timely, and customer-focused benefits services.

Requirements

4 Year / Bachelor's Degree
Human Resources, Business, Finance, or related field; or equivalent experience.
Minimum 6 years of progressive benefits experience administering health and welfare plans and leave programs with strong knowledge of ERISA, IRS, COBRA, HIPAA, ACA, FMLA, ADA, Section 125, Medicare, Social Security, Form 5500, DOL requirements, and applicable state leave and insurance laws.
Minimum 2 years in a leadership role managing benefits operations or a team.
Experience with benefits technology/HRIS and file management; strong Excel/reporting skills.
Experience with ACA reporting, nondiscrimination testing, and HIPAA privacy/security.
Strong vendor management, project management, and change management skills; experience running RFPs and implementations.
Exceptional communication and customer service skills with the ability to explain complex concepts clearly.
Analytical mindset with financial acumen; experience with plan budgeting, forecasting, and cost/benefit analysis.
Ability to handle confidential information with discretion and comply with privacy/security practices.
Comfortable operating in a fast-paced, deadline-driven environment with multiple priorities.

Nice To Haves

Retirement plan administration exposure advantageous; ability to partner on 401(k) governance, audits, and communications.
Certifications preferred: CEBS, CBP, SHRM-CP/SHRM-SCP, or PHR/SPHR.
Occasional travel for vendor meetings, OE events, or acquisitions as needed.

Responsibilities

Administer health & welfare and leave programs (medical, dental, vision, life/AD&D, disability, voluntary benefits, EAP, wellness; FMLA, state leaves, ADA with Employee Relations), including eligibility, enrollments, changes, and terminations
Manage benefits data in HRIS and benefits platforms; validate file feeds/EDI, reconcile payroll deductions, and resolves vendor discrepancies.
Partner day-to-day with Payroll to resolve deductions, arrears, retro adjustments, and imputed income issues.
Lead Open Enrollment from planning through execution: configure/test systems, build plans/rates, set eligibility rules and EOI workflows, draft communications, and monitor vendor transmissions.
Create and deliver OE and ongoing communications and trainings (guides, FAQs, webinars, presentations, intranet content) and respond to employee questions.
Oversee and conduct new hire and acquisition benefits orientations and provide one-on-one guidance on plan options, costs, and coverage.
Review invoices, reconcile monthly billing, and monitor fees and funding (HSA/HRA/FSA) and stop-loss. Maintain benefits calendars, SOPs/SLAs, and controls; identifies gaps and implements process improvements.
Oversee COBRA, QMCSO/NMCSO, Medicare Creditable Coverage notices, and dependent eligibility verification.
Execute compliance activities for ERISA, IRS, DOL, ACA (1094/1095), COBRA, HIPAA Privacy/Security, Section 125, MHPAEA, USERRA, SBCs, and state leave laws.
Support the review and filing of required notices and reports (Form 5500, SARs, SBCs, ACA, etc.) and run nondiscrimination testing (Section 125).
Draft, update, and publish plan documents, SPDs, SMMs, policies, and employee communications; coordinate revisions with Legal/Compliance.
Serve as primary day-to-day contact for vendors/TPAs, brokers/consultants, and stop-loss; drive SLAs, implementations, plan changes, issue resolution, and renewals.
Lead and participate in audits (financial, operational, HIPAA, SOC/TPA); address findings and maintain audit-ready files.
Manage privacy/security for benefits data; maintain BAAs and monitor vendor HIPAA/data protection compliance.
Contribute to plan design, pricing, and contributions; support RFPs, benchmarking, market checks, and financial analysis.
Review and analyze reporting on costs, utilization, claims, Rx, wellness participation, and leave metrics; surface insights and actions.
Provide support to employees and HR on eligibility, claims, appeals, QLEs, and leaves; escalate and advocate with carriers/TPAs as needed.
Coordinate individual leave cases with TPAs and managers; ensure FMLA/state compliance, support ADA interactive process, and manage return-to-work.
Supports benefits workstreams for M&A: due diligence, plan comparisons, transition plans, data migration, and employee communications.
Implement new programs/technology (well-being, point solutions, transparency); manage timelines, testing, and change management.
Maintain intranet/portal content, FAQs, and self-service tools; monitor and reduce ticket volume.
Partner closely with VP Total Rewards, HR, Payroll, Legal and Finance on daily operations, budgets, and projects.
Train HR and managers; create practical job aids and playbooks.
Produce recurring reports on enrollment, costs, leaves, wellness, and compliance; support budgeting and forecasting with actionable recommendations.

Benefits

Medical, Dental, and Vision Insurance
Life Insurance
Short-Term and Long-Term Disability Insurance
401K with Employer Match
Paid vacation and sick time
Paid company holidays plus flexible personal days per year
Tuition Reimbursement
Health & Wellness Programs
Flexible Spending Accounts
HSA Accounts
Commuter Transit Benefits
Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
Employee Discount Programs
Professional Training & Development Programs
Career Advancement Opportunities – We like to promote from within