Manager, Human Resources (Level A) – Benefits & Leave Administration

NYCSCA•Queens, KY

About The Position

The Manager, Human Resources (Level A) – Benefits & Leave Administration is responsible for the day-to-day management and operational oversight of the Authority’s employee benefits and leave programs. The role ensures effective administration, regulatory compliance, and consistent application of benefits and leave policies, while supporting managers and employees in navigating complex benefits-related matters, including benefits eligibility, leave administration, reasonable accommodation and workers compensation claim management. The Manager coordinates closely with vendors and internal partners, supports compliance and reporting requirements, and works collaboratively with senior HR leadership to implement program objectives, mitigate risk, and continuously improve benefits, leave and employee wellness operations.

Requirements

Bachelor’s degree from an accredited college or university; and
Five (5) years of full-time professional experience in human resources administration with a strong focus on benefits, pensions, leave administration, or labor relations, including at least three (3) years in a managerial or supervisory capacity.
or A satisfactory combination of education and experience.
Six years of full time experience in human resources administration, administration of collective bargaining agreements, benefits and pension, recruitment and employment, classification and compensation or training; three years must have been in an administrative or managerial capacity or a satisfactory combination of education and experience.

Nice To Haves

Experience in public-sector human resources and civil service environments.
Working knowledge of ADA reasonable accommodations, leave administration, workers compensation and employee benefits compliance.
Weighted consideration may be given to those candidates with a degree in Industrial or Labor Relations, Law, Human Resources or a related field.

Responsibilities

Manage the administration and ongoing operations of employee benefits programs, including health insurance, welfare funds, pensions, and leave programs.
Serve as the primary advisor to managers and employees on leave-related matters, ensuring consistent interpretation and application of policies.
Triage and coordinate specific Reasonable Accommodation related requests, including intake and review, assessment of urgency, facilitation of the interactive process, and collaboration with internal partners such as EEO, Legal, vendors, and management.
Ensure compliance with applicable Federal, State, and City employment laws and regulations, including ADA, FMLA, COBRA, HIPAA, DOL and related statutes.
Maintain effective working relationships with benefits vendors, insurance carriers, pension systems, welfare funds, and governmental agencies to support efficient service delivery and issue resolution.
Oversee benefits enrollment, life event changes, and employee communications, ensuring accurate data transmission and coordination with Payroll and Finance.
Assist with budget development, cost-benefit analysis related to benefits and leave programs.
Prepare and analyze confidential reports and metrics related to benefits utilization, leave usage, compliance trends, costs, and workforce impacts.
Represent the Authority in unemployment hearings and other administrative or quasi-judicial proceedings, as required.
Assist in the development, review, and implementation of benefits- and leave-related policies and procedures in collaboration with senior HR leadership.
Support the onboarding of new Hires to the organization.
Perform related duties as assigned.

Benefits

Medical (100% employer paid for basic coverage available)
Prescription Drug Options
Dental & Vision Coverage
NYC Qualified Pension Plan (QPP)
Optional Retirement Savings Plans including 401K, 457 and IRA options
Transit Check Program
Public Loan Forgiveness Program
Competitive Paid Time Off (PTO) Benefits
tuition reimbursement for continued education that is directly related to your current role, as well as access to a broad range of individual and organizational training opportunities.
Trainings on leadership development, technical skill-building, compliance, personal and professional growth.