Human Resources Benefits Coordinator

Arc Energy Services • Rock Hill, SC

1d

About The Position

The HR Benefits Coordinator is responsible for the day-to-day administration and support of employee benefit programs. This role serves as a primary contact for benefit inquiries, processes benefit enrollments and changes, and ensures accurate benefit data within HR systems. The ideal candidate is detail-oriented, customer-service focused, and experienced in benefits administration in a fast-paced environment.

Requirements

• Associate’s or Bachelor’s degree in Human Resources, Business Administration, or related field preferred
• Minimum 5 years’ experience in benefits administration or HR support role
• Working knowledge of common benefit plans and HR/benefits terminology
• Experience with HRIS and/or benefits enrollment systems
• Strong attention to detail and accuracy in data processing
• Excellent communication and customer service skills
• Ability to manage confidential information with discretion
• Proficiency in Microsoft Office (Excel, Outlook, Word)

Nice To Haves

• Experience in construction, industrial, manufacturing, or multi-site environment
• Familiarity with FMLA, ACA tracking, and COBRA processing
• HR certification (SHRM-CP, PHR, or CEBS) a plus

Responsibilities

• Administer employee benefits including medical, dental, vision, life, disability, and retirement plans
• Process new hire benefit enrollments, qualifying life event changes, and terminations
• Serve as the primary point of contact for employee benefit questions and issue resolution
• Assist employees with understanding plan options and eligibility guidelines
• Support annual open enrollment activities including communications and data entry
• Maintain accurate benefit records within HRIS and carrier systems
• Audit benefit deductions and reconcile discrepancies with payroll
• Coordinate with benefit carriers and brokers as needed
• Assist with FMLA, leave of absence tracking, and related documentation
• Generate and maintain benefits-related reports and metrics
• Ensure compliance with federal and state benefit regulations (COBRA, ACA, ERISA, etc.)
• Assist in developing benefits communication materials and education initiatives
• Support wellness or employee engagement programs related to benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree