Manager, Behavioral Health Technicians

ADDICTION AND MENTAL HEALTH SERVICES•Louisville, TN

8d•Onsite

About The Position

This position is responsible for providing supervision and coordinating training for Behavioral Health Technicians and Recovery Support Specialist staff. The role involves maintaining work schedules to ensure adequate coverage on all shifts, editing time reports, generating work schedules, and hiring support staff in coordination with Human Resources. The manager will also coordinate training, conduct staff meetings, prepare and conduct evaluations, and assist with patient de-escalation. Responsibilities include documenting direct patient care, monitoring staff documentation, and coordinating communication between technicians, clinical staff, and medical staff. The role requires maintaining a professional demeanor, working in a constant state of alertness, and cooperating with colleagues, managers, and clients. The position also requires regular attendance and adherence to confidentiality regulations (42 CFR Part 2 and 45 CFR HIPAA), with unrestricted access to patient health information.

Requirements

Bachelor’s degree in behavioral sciences or C.R.C. certification preferred, CPRS, or LADAC.
Three years’ experience in addiction or mental healthcare agency required.
One year’s experience in a supervisory position required.
Verbal or written communication skills required.
Computer skills preferred.
Must be able to walk within the facility and on the grounds of the facility for approximately 1 mile per every 8-hour shift.
Must be able to continuously sit for approximately 3 hours per 8-hour shift.
Must be able to administer CPR and be certified.
Maintain records and have good communication skills.
Must be able to see 20/40 corrected in each eye and hear (hearing aid acceptable).
If recovering, two years of continuous verifiable abstinence.

Nice To Haves

C.R.C. certification preferred
CPRS, or LADAC
Computer skills preferred

Responsibilities

Provide supervision and coordinate training for Behavioral Health Technicians and Recovery Support Specialist staff.
Maintain work schedule to ensure adequate coverage on all shifts.
Edit time report and ensuring time reported is correct.
Generate work schedules and ensuring all shifts are adequately covered.
Hire support staff (Behavioral Health Technicians, Recovery Support Specialist) with assistance from Human Resources as appropriate.
Coordinate training for Behavioral Health Technicians and Recovery Support Specialist as needed.
Conduct periodic meetings with staff as needed.
Prepare and conduct evaluations for Behavioral Health Technicians and Recovery Support Specialist.
Obtain approvals from Human Resources prior to meeting with the staff.
Assist with de-escalation of patients as needed.
Document all direct care with patients in medical record.
Monitor staff documentation.
Coordinate communication between Behavioral Health Technicians and Recovery Support Specialist with clinical staff and medical staff.
Supervision of scheduling.
Work closely with Lead Behavioral Technician.
Maintain a professional demeanor and appearance, must not appear impaired or disoriented, but rather must present coherent and articulate speech, kept appearance, alert, oriented, and responsive to patients’ needs and concerns.
Work in a constant state of alertness to perform the job safely.
Work in a cooperative manner with coworkers, managers, clients, and prospective clients.
Be emotionally and physically capable of working effectively in stressful situations.
Regular attendance.
Other duties as assigned.
Know and abide by the general provisions of 42 CFR Part 2, “Confidentiality of Alcohol and Drug Abuse Patient Records”; and 45 CFR “Health Insurance Portability and Accountability Act”.