Manager Behavioral Health Services - Telepsychiatry
About The Position
Behavioral Health Telepsychiatry is a fast-paced, 24/7 virtual consult service supporting 30 emergency departments and continuing to expand. We are seeking a Behavioral Health Services Manager to oversee a team of master’s-level clinicians and psychiatric nurses who collaborate with physicians, APPs, facility leaders, frontline teammates, and partners in data analytics, IT, finance, legal, and compliance. The ideal candidate will bring strong leadership skills, the ability to keep patient care at the center while managing competing priorities in a high-volume 24/7 environment, and a collaborative, solutions-oriented approach to ongoing problem solving. Behavioral health expertise and prior leadership experience are strongly preferred.
Requirements
- Master's degree in a relevant human services field such as Social Work, Counseling, Psychology, Marriage and Family Therapy, or Nursing from an accredited school of graduate education or master's degree in business administration or health administration required.
- 1-year supervisory experience required.
Nice To Haves
- Behavioral health expertise
- Prior leadership experience
Responsibilities
- Demonstrates skill and knowledge of various roles and business functions of designated departments.
- Monitors and operates within the programs defined resources.
- Provides for the clinical and administrative supervision of all department team members.
- Maintains overall responsibility for services provided in the program.
- Works cooperatively with his/her departments across the system and maintains effective working relationships with community partners.
- Maintains knowledge of department policies, regulatory requirements, and standards of care.
- Oversees orientation, selection of team members and ongoing training of all departments.
- Participates in strategic planning for the development of designated departments.
- Develops, implements, and evaluates patient care and education according to identified needs.
- Evaluates team member performance and ensures accurate and timely completion of annual performance evaluations.
- Promotes a safe work environment.
- Resolves customer complaints in a timely, effective manner.
- Demonstrates use of logical and appropriate judgment when handling difficult situations.
Benefits
- Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
- Premium pay such as shift, on call, and more based on a teammate's job
- Incentive pay for select positions
- Opportunity for annual increases based on performance
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
