Manager, Banking

West Monroe•Los Angeles, CA

8d•$169,700 - $199,700•Hybrid

About The Position

West Monroe is seeking a Manager with Commercial Banking and Consulting experience to join their teams in New York, Chicago, Seattle, or Los Angeles. The Banking practice focuses on business and technology projects within commercial lending, treasury management, mergers and acquisitions, and risk/regulatory compliance. They assist clients by developing operating models, cost optimization strategies, and implementing technology, platforms, data, and analytics tools, along with supporting change management. The role involves applying knowledge of commercial banks to tailor solutions and help clients gain a competitive advantage. The Manager will assist business and technology executives in solving key problems in the financial services industry, mentor junior consultants, and contribute to practice and career growth.

Requirements

Bachelor's degree in relevant field preferred, or equivalent experience required
5-10 years Consulting firm/industry experience preferred in financial services, including but not limited to commercial lending, treasury management, risk/regulatory compliance
A commitment to inclusion and diversity, and openness to new ideas and perspectives
Strong communication skills to be able to work with Client representatives at all levels
Candidates must be eligible to work permanently in the United States without sponsorship
Proactive desire to continue to broaden and deepen business and consulting skills
Ability to work both independently and within a team environment backed up by strong communication skills
Experience integrating AI tools (e.g., ChatGPT) into day-to-day workflows to enhance productivity and insight generation, coupled with strong critical thinking to assess accuracy, mitigate bias, and ensure high-quality outputs.

Nice To Haves

MBA, or industry certification with a focus in banking/commercial lending
Experience managing / leading financial services firm going through a transformational change initiative including Mergers and Acquisitions, Core Conversions, and/or Ancillary System Implementations and Integrations
Commercial credit qualification or commercial credit training
Experience with industry-leading Core Loan Accounting Systems including FIS, Fiserv, and/or Jack Henry
Experience with Commercial Loan Origination Systems (LOS’) including, but not limited to nCino, Moody’s CreditLens, Baker Hill NextGen, and/or Sageworks
Solutions experience or certification with Customer Relationship Management (CRM) systems including Salesforce and Microsoft Dynamics desired
Experience with emerging technologies related to data, AI, and machine learning

Responsibilities

Serve as Project Manager and subject matter specialist for financial services engagements focused on improvement to business process and technology
Source project needs, scope and plan out new projects, and identify needed staffing
Understand the Software Development Lifecycle (SDLC) and plan/manage project execution and quality of final deliverables
Drive the development and enhancement of West Monroe's methodologies and approaches to client delivery and provide thought leadership for internal practice development
Coach and manage other consultants and participate actively in the performance expectation process
Support business development and RFP pursuits including driving proposal creation, pricing scenarios, and oral presentations
Leverage AI tools to accelerate analysis, synthesize complex information, and support data-driven recommendations for clients, exercising sound judgment in evaluating outputs.
Apply AI technologies (e.g., generative AI, automation tools, data models) to enhance insights, improve delivery efficiency, and elevate the quality of client outcomes.