Manager Audit Delivery - Information Security Programs (Remote U.S.)

NSF•Ann Arbor, MI

7d•Remote

About The Position

Are you passionate about information security and ready to take the next step in your career? Join our team as an Audit Delivery Manager and play a key role in shaping the future of our Information Security Programs! In this position, you will oversee audit operations for major certifications, including CMMC, NIST, ISO 27001, ISO 20000, and Custom 2nd Party Programs. We’re looking for a dynamic and strategic leader who thrives in a collaborative environment, values quality and efficiency, and is committed to delivering top-notch service. As Audit Delivery Manager, you will drive operational excellence, support divisional growth, and inspire a high-performing team of auditors.

Requirements

Bachelor’s degree in business, engineering, information security, quality management, or a related field
A minimum of 5 years of experience in quality management, auditing, or certification services, preferably within information security, tech or defense sectors
At least 3 years of experience in people management or team leadership, with a focus on remote and technical teams
Familiarity with NIST, ISO 27001, ISO 20000, CMMC series, and related conformity assessment schemes
Understanding of third-party certification processes, auditor qualifications, and accreditation requirements
Excellent problem-solving, communication, and stakeholder management skills
Experience working in a matrixed, cross-functional environment with remote teams
Proficiency in Microsoft Office software, including Word, Excel, PowerPoint, and Outlook
Ability and willingness to travel as needed
Demonstrated effective skills in leadership, communications, and teamwork building

Nice To Haves

Advanced degree or certifications in information security, auditing, regulatory affairs, or related fields
Prior certification as an auditor or lead auditor for ISO 27001 or ISO 20000 series
Knowledge of CMMC and CCP or CCA Certification
Knowledge of ANAB, IAQG, or MDSAP accreditation and scheme requirements

Responsibilities

Lead and manage a team of security auditors, providing performance management, coaching, and development to ensure audit effectiveness and compliance
Forecast and plan auditor utilization based on client demand, certification cycles, and business priorities
Monitor and improve key performance indicators (KPIs) related to auditor efficiency, utilization, quality, and customer satisfaction
Support strategic planning efforts by identifying operational gaps, proposing process improvements, and implementing solutions aligned with divisional goals
Partner with technical and operational teams to resolve complex client issues, escalate risks appropriately, and ensure compliance with accreditation body requirements
Conduct performance observations (such as witness audits, audit reviews) to assess auditor competency and uphold program integrity
Assist with standard operating procedures, tools, and auditor resources to improve audit consistency and efficiency
Contribute to operational reporting and budget planning for the audit delivery function
Conduct audits in alignment with personal competencies (optional; not required)
Perform other duties as requested