Manager, Assurance Professional Practice Group Operations

Aprio • Atlanta, GA

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About The Position

Aprio is seeking an Operations Manager to lead the governance, administration, and continuous improvement of operational processes and systems across multiple business units. The role oversees platforms supporting intake, conflicts, client relationship management, risk, ethics, and vendor management, while driving cross-functional initiatives that strengthen execution, control, and scalability. The manager develops and enforces operational policies, manages legal and licensing workflows, monitors risks, and advises executive leadership on priorities and emerging issues. The position also supports process standards, system stewardship, compliance, reporting, documentation, training, and continuous improvement.

Requirements

• Bachelor's degree required.
• Five or more years of progressively responsible operations experience, including ownership of cross-functional processes, systems, or programs.
• Experience leading operational projects and partnering with stakeholders across multiple business units.
• Experience administering business applications and managing workflow, governance, compliance, legal, licensing, risk, or vendor-management processes.
• Ability to develop policies, define controls, document processes, analyze operational information, and communicate recommendations to senior and executive stakeholders.

Nice To Haves

• MBA or relevant professional certification.
• Project Management Professional (PMP), PMI Agile Certified Practitioner (PMI-ACP), Lean Six Sigma Green Belt, Certified ScrumMaster (CSM), or Prosci/ACMP change management certification.

Responsibilities

• Oversee daily operations, governance, and continuous improvement of assigned processes and software platforms across business units.
• Establish standards, ownership, controls, documentation, and service expectations for operational workflows.
• Lead cross-functional projects from scoping and planning through implementation, adoption, and post-implementation review.
• Manage legal, licensing, and related compliance workflows to ensure requirements are completed accurately, on time, and with appropriate documentation.
• Administer assigned software platforms, including business requirements, configuration coordination, testing, issue resolution, access governance, and enhancement prioritization.
• Draft, maintain, communicate, and enforce policies, procedures, and operating standards.
• Monitor operational, compliance, vendor, and reputational risks; recommend controls and coordinate corrective actions.
• Partner with business unit leaders and subject matter experts to align processes, resolve cross-functional issues, and support consistent execution.
• Develop metrics and reporting to assess process performance, control effectiveness, service quality, and improvement opportunities.
• Present operational priorities, risks, decisions, recommendations, and progress updates to executive leadership.
• Maintain audit-ready process and system documentation and support internal reviews, external requests, and remediation activities.
• Provide process guidance, training, knowledge sharing, and mentorship to junior staff and stakeholders.

Benefits

• Medical, dental, and vision insurance starting on the first day of employment.
• Flexible Spending Account and Dependent Care Account.
• 401(k) with profit sharing.
• 9+ holidays and discretionary time off structure.
• Parental leave for primary and secondary caregivers.
• Tuition Assistance Program and CPA support program with cash incentive upon completion.
• Discretionary incentive compensation based on firm, group, and individual performance.
• Incentive compensation related to origination of new client sales.
• Wellness program.
• Flexible working environment, including remote and hybrid options.
• Competitive compensation.
• Professional growth, continuous learning, and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager