Manager/Associate Director of Scaling Systems

Zeta Charter Schools•New York, NY

8d•$90,000 - $130,000•Hybrid

About The Position

Follow your passion Are you looking to make a BIG impact? At Zeta, we pursue an unprecedented combination of high academic achievement and social-emotional development for our students. We insist that every student receives a world-class education while fostering a love for learning. We are passionate about changing the landscape of public education in New York City and beyond, and we are uncompromising in our mission. Currently, we operate multiple elementary and middle schools in the Bronx, Upper Manhattan, and Queens . We plan to grow and open 1-2 schools each year because children in every community deserve excellent, equitable education. Join our growing team today, and be a change agent for children. Our Network office is located at 401 W. 218th St., New York, NY 10034. Our Network team follows a hybrid work schedule: we work in-person from our office on Tuesdays and Thursdays with optional remote days on Mondays, Wednesdays, and Fridays, if your team’s scope of work permits. Deliver powerful results To achieve our vision, we are searching for a Manager or Associate Director of Scaling Systems to lead the design, implementation, and ongoing management of some of our key data systems and infrastructure ( e.g., enrollment, student information systems). We are open to hiring at the Manager or Associate Director level; title and compensation will be determined after assessment of experience, skills, and competencies. The ideal candidate has: Bachelor's Degree and 4+ years of professional experience; 1-4 years of Project or Product Management experience strongly preferred Proven experience leading end-to-end systems implementation projects including vendor and implementation partner management, data migration, configuration and customization, third-party integrations, and end user support Ability to translate business needs into technical solutions and vice versa; strong communicator with both technical and non-technical teams Superb organizational and project management skills, with the ability to create and execute project plans, set priorities, and meet deadlines; Ability to manage multiple tasks and priorities in a dynamic, fast-paced environment Collaborative mindset with the ability to lead cross-functional projects and drive consensus across stakeholders Strong understanding or experience with schooling systems preferred, but not required Experience with Salesforce and or School Systems a plus (e.g. SIS) Zeta teammates are lifelong learners who live with child-like joy and a deep sense of purpose. We disrupt the status quo and tackle problems together. Our team stands united by our commitment to a limitless future for every child. Our Zeta team is comprised of top talent with incredible schooling and private sector experience. At Zeta: We are passionate about our mission of providing world-class education to all students We bring a mindset of growth, flexibility, and openness to feedback We are hungry and determined to not only meet our goals, but surpass them We are humble, willing to put the team’s needs ahead of our own, and committed to contributing to a collaborative work environment We have a high bar for excellence and sweat over the details We are caring and put team over individual at all times We are accepting applications on a rolling basis and hiring for an immediate opening.

Requirements

Bachelor's Degree and 4+ years of professional experience
1-4 years of Project or Product Management experience strongly preferred
Proven experience leading end-to-end systems implementation projects including vendor and implementation partner management, data migration, configuration and customization, third-party integrations, and end user support
Ability to translate business needs into technical solutions and vice versa; strong communicator with both technical and non-technical teams
Superb organizational and project management skills, with the ability to create and execute project plans, set priorities, and meet deadlines
Ability to manage multiple tasks and priorities in a dynamic, fast-paced environment
Collaborative mindset with the ability to lead cross-functional projects and drive consensus across stakeholders
Work authorization is required (candidate must have permanent authorization to work in the U.S.)

Nice To Haves

Strong understanding or experience with schooling systems preferred, but not required
Experience with Salesforce and or School Systems a plus (e.g. SIS)

Responsibilities

Own end-to-end implementation, configuration, customization, and maintenance of Zeta’s key systems (e.g., Salesforce, SIS), including driving of business process redesign, completing trailheads, collecting all documents from the team, coordinating and participating in end-user testing activities, driving full migration from current systems, coordinating / translating between implementation partner and Zeta’s internal teams, conducting admin and end-user training, owning subsequent systems maintenance, and supporting end-users after go-live.
Act as an internal product manager, partnering with teams across Zeta’s Network to deeply understand workflows, surface gaps and pain points, define problems, identify opportunities for improvement ( e.g., automations and dashboards), and build effective solutions
Visualize and build data dashboards to enable non-technical stakeholders to monitor and make data-driven decisions
Project manage complex initiatives involving multiple stakeholders and moving parts, ensuring timely delivery and high-quality outcomes
Bring systems expertise from past roles, offering informed recommendations and best practices around systems architecture, tools, and implementation strategies
Wear multiple hats as a part of a lean scale-up team, supporting the work of others on the team and taking on new projects and tasks as needed

Benefits

Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan; Zeta offers matching contributions toward your savings
Competitive compensation
Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts – it’s up to you!)
4 live therapy sessions per month through Talkspace and free Headspace subscription
MacBook Air and specified monthly reimbursement for use of a mobile phone
Fully stocked teacher workrooms with favorite snacks and Nespresso machine
Zeta swag, team outings, and NYC’s finest sweet treats
Books for professional development
Clear pathway to professional growth
Consistent feedback and support from managers and teammates
Community Circle practice to build and strengthen our sense of team
Interactive Mindfulness and DEIJ programming