Associate Director of Admission- Enrollment Systems

Hendrix College•Conway, AR

5d•Hybrid

About The Position

Associate Director of Admission- Enrollment Systems Hendrix College is seeking a full-time, 12-month Associate Director of Admission- Enrollment Systems. The Associate Director of Admission - Enrollment Systems serves as the primary administrator and strategic steward of Slate CRM for the Office of Admission. This role is responsible for maintaining data integrity, optimizing Slate functionality, supporting recruitment and enrollment workflows, and ensuring that Slate effectively supports a personalized, student-centered admission experience consistent with the mission of a small residential liberal arts college. Reporting directly to the Vice President for Enrollment and operating as a part of the enrollment leadership team, this position blends technical expertise, process design, and collaborative problem-solving. The Associate Director will work closely with admission counselors, financial aid, marketing/communications, and IT. The ideal candidate is detail-oriented and comfortable translating enrollment goals into efficient, reliable Slate solutions. This role will oversee one Administrative Assistant that co-reports to the AVP for Enrollment.

Requirements

Bachelor’s degree
Minimum of 3-5 years Slate management experience
Experience in higher education admission, enrollment management, or related field
Strong analytical skills with demonstrated experience building queries and reports
High attention to detail and commitment to data integrity
Must be a self-starter and possess a can-do attitude
A valid driver's license is required

Responsibilities

Slate Administration & System Ownership Serve as the primary Slate administrator (“Slate Captain”) for Admission
Configure, maintain, and document Slate forms, workflows, queries, rules, portals, and events
Manage Slate permissions, user roles, and training documentation
Monitor Slate releases and updates; recommend and implement enhancements
Serve as the primary point of contact for Slate support and vendor communication
Data Integrity & Reporting Maintain high standards of data accuracy, consistency, and compliance
Develop and manage queries, reports, and dashboards to support recruitment strategy and leadership decision-making
Support census, funnel reporting, and enrollment forecasting
Partner with Institutional Research and IT to ensure data alignment across systems (Jenzabar, PowerFaids, etc.)
Recruitment & Operations Support Support admission counselors with Slate tools for territory management, travel, communication, and applicant review
Build and manage communication populations and deliverables (emails, texts, portals, events and assist with visit programming and event registration workflows in Slate, in collaboration with the Assistant Director of Admission- Events and Communications
Support application reading processes, decision release workflows, and deposit management
Cross-Functional Collaboration Oversee the work of the Administrative Assistant for Financial Aid and Enrollment Systems, ensuring close collaboration between the offices of admission and financial aid and supervising partnerships with vendors on integrations, imports/exports, and system troubleshooting
Translate operational needs into scalable Slate solutions
Training & Documentation Provide onboarding and ongoing Slate training for admission staff and other campus users of Slate
Develop and maintain clear process documentation and user guides
Serve as a patient, service-oriented problem solver for Slate users
Other duties as assigned