[US DC] Manager, Asset Protection

HelloFresh • Phoenix, AZ

12h • Onsite

About The Position

We are seeking an Asset Protection Manager to oversee asset protection, security, and risk mitigation efforts within our operations. This role is responsible for driving consistent execution of asset protection standards, leading investigations, and ensuring compliance through audits and employee engagement. This is a hands-on leadership role that requires strong cross-functional partnership, and the ability to identify risk, drive accountability, and implement practical solutions that improve both security and operational performance.

Requirements

• Bachelor’s degree in Criminal Justice, Business, or related field, or equivalent experience
• 3–5+ years of Asset Protection, Loss Prevention, or Corporate Security experience (distribution, logistics, or manufacturing environments preferred)
• Proven experience conducting investigations, audits, and risk assessments
• Experience working with security systems including camera systems, access control, and intrusion detection
• Strong working knowledge of incident management, case documentation, and legal considerations
• Ability to analyze data and translate insights into actionable strategies
• Strong communication and leadership skills, with the ability to influence cross-functional teams
• Proficiency in Microsoft Office and Google Workspace applications

Nice To Haves

• A strategic operator: You balance hands-on execution with big picture thinking and know how to translate risk into actionable solutions
• A strong partner: You build trust across operations, HR, and leadership, and influence decisions through data and credibility
• A people leader: You develop, coach, and hold your team accountable while creating a culture of ownership, engagement, and high performance
• Results-driven: You hold yourself and others accountable to clear metrics and consistently deliver measurable outcomes
• Analytical: You use data to identify trends, uncover root causes, and drive informed decision making
• Adaptable: You thrive in fast-paced, high-growth environments and adjust quickly to evolving priorities

Responsibilities

• Execute HelloFresh Asset Protection Standards of Work (SOW) by maintaining a consistent presence on the floor, driving accountability, and ensuring alignment with company expectations
• Lead and conduct operational, compliance, and security audits (e.g., access control, camera systems, visitor management, vendor compliance) to identify risk and drive corrective actions
• Own end-to-end investigations, including case development, documentation, interviews, evidence management, and partnership with law enforcement when applicable
• Lead, coach, and develop a team of Asset Protection Specialists by setting clear expectations, reinforcing Standards of Work, and driving accountability for performance, investigations, and audit execution
• Drive shrink reduction through data analysis, root cause identification, and implementation of targeted action plans
• Partner cross-functionally with Operations, HR, and staffing agencies to ensure adherence to policies, mitigate risk, and address employee related concerns
• Monitor and report on key Asset Protection metrics, including theft trends, audit results, and incident data
• Ensure all incidents are properly documented, investigated, and resolved in accordance with company policies and legal standards
• Develop and present data-driven business cases to support security improvements, resource allocation, and risk mitigation strategies
• Lead site level emergency preparedness efforts, including emergency action plans and coordination with local first responders
• Continuously evaluate processes and implement improvements to strengthen controls, reduce loss, and enhance overall site security

Benefits

• Competitive hourly rate
• 401K company match that vests immediately upon participation
• Team bonus opportunities
• Generous PTO
• Flexible attendance policy
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees