Manager, Asset Protection - Multi-Store

Macy's•Chesapeake, VA

7h•$56,300 - $93,700•Onsite

About The Position

The Multi Store Asset Protection Manager oversees all aspects of Asset Protection and supports company profit objectives and customer service goals. They are responsible for multiple locations with an elevated scope of responsibility, including increased staff levels, higher sales volume, and higher shortage risk. Additionally, they perform other duties as assigned.

Requirements

Bachelor’s degree or equivalent work experience in a related field
3-5 years of direct experience required
Effective written and verbal communication skills
Ability to draft reports and other communications
Present to management and internal and external business partners
Interpret technical documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to add, subtract, multiply, and divide all units of measure, using whole numbers, common fractions, and decimals
Compute rate, ratio, and percent; draw and interpret bar graphs
This position requires heavy lifting, constant moving, standing, and reaching with arms and hands
Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
May involve reaching above eye level
Requires close vision, color vision, depth perception, and focus adjustment
Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Responsibilities

Lead all Security operations to support company profit objectives and customer service goals
Protect and monitor company assets, alarms, property, employees, and visitors by enforcing Company and Security Policies
Hire, train, and supervise the Security Staff. Manage and develop direct reports for individual growth and performance excellence
Communicate with Facility Management and MSC Asset Protection on shortage/security issues, recommending solutions as necessary
Identify causes of shortage within the building, including investigating possible internal and/or external dishonest activity
Ensure compliance with all Corporate Security Policies and Procedures
Secure and monitor the movement of trailers in and out of the facility
Manage Security fulfillment operations, including staff communications, balancing, work assignments, scheduling, throughput levels, and processing standards
Develop and manage departmental budgets
Ensure the department meets or exceeds performance requirements in safety, shortage, cost control, quality, processing standards, flexibility, reliability, customer service, and execution to plan
Review analyses of activities, costs, operations, and forecast data to determine department progress toward stated goals and objectives
Ensure consistent, thorough, and timely communication to subordinates, peers, and senior management
Write and conduct performance appraisals for security staff
Provide a safe work environment for staff; develop and enforce safe work practices
Maintain regular, dependable attendance and punctuality
Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice
Tuition reimbursement