Manager, Application Delivery

Wawanesa Insurance•Edmonton, AB

3d•Hybrid

About The Position

Working under minimal direction, this role contributes to Wawanesa’s success by ensuring the maintenance, support and enhancement of systems and applications. Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada’s largest mutual insurance companies, wholly owned by its members, with over $4.1 billion in annual revenue and $12.5 billion in assets. Wawanesa, headquartered in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance solutions across Canada, and Western Financial Group, a major national distributor of personal and business insurance. In March 2026, Wawanesa entered into an agreement to acquire The Everest Insurance Company of Canada to strengthen its business insurance capabilities and advance its long-term growth strategy. Wawanesa is proud to serve over 1.8 million members and has more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating over $4 million annually to charities, including more than $2 million annually to support those on the front lines helping communities adapt to climate change. Learn more at wawanesa.com. We are currently seeking a dedicated, driven, enthusiastic individual who is eager to thrive in a constantly changing environment, seeking an opportunity to gain diverse experiences and grow within an expanding team.

Requirements

5 years’ experience in a senior IS role.
Post-secondary degree/certificate or equivalent experience.
Completion of, or working towards, a recognized management certification.
Experience with relevant methodologies and technologies.
Understanding of relevant analysis, design, system development and maintenance tools and techniques.
Ability to communicate, both verbally and in writing, in a persuasive and eloquent manner.
Advanced analytical and problem solving skills with the ability to manage and prioritize a busy workload and multiple projects.
Strong Leadership skills with the ability to build, develop, lead, and support a diverse team.
Ability to develop effective plans that define activities, resources, timelines and cost estimates.
Ability to make well justified decisions in complex and high pressure situations

Nice To Haves

Experience in the insurance/finance industry is considered an asset.
Experience with Wawanesa’s specific methodologies and technologies is considered an asset
Understanding of ITIL is considered an asset.

Responsibilities

Maintain accountability for the establishment of development and delivery plans with all the required stakeholders.
Manage resources to ensure successful completion of work assignments
Communicate plans, progress and deliverables to all required stakeholders
Ensure processes, methodologies, policies, and procedures are followed, and create or contribute to the creation of new processes, methodologies, policies and procedures where appropriate.
Contribute to the building of, and execute against, the annual operational plan.
Maintain accountability for the maintenance of department service levels
Maintain accountability for the planning and management of application vitality
Ensure continuous improvement in operational processes
Oversee and coach a team to ensure work environment is respectful, challenging, and rewarding and employees are maximized to their full potential while contributing to the achievement of the company's goals.
Contribute to budget preparation and management to budget as forecasted.
Perform other duties as assigned