Manager, API Platform Engineering

UFCU•Austin, TX

9h•Hybrid

About The Position

University Federal Credit Union (UFCU) is seeking a Manager, API Platform Engineering to lead a technical team to deliver UFCU’s enterprise service layer—a portfolio of APIs, integrations/orchestrations, and enterprise microservices used by internally developed applications, AI initiatives, and approved third-party vendors/partners. Reporting to the Director of Platform Engineering, this is a hands-on, “player-coach” technical leadership role that blends people management with architecture accountability. You will be responsible for architecture reviews and sign-off, platform governance, delivery execution, and 24/7 operational readiness. Your team includes: API & Integration development on the MuleSoft Anypoint Platform: API development, integration patterns, orchestration, policy enforcement, and runtime operations. Enterprise Microservices (Kubernetes/Azure): microservices deployed to Kubernetes (AKS preferred) using Azure cloud services and enterprise engineering standards. This role supports a hybrid work model with 2 days per week on-site at the UFCU Plaza building, and manager a core team of 5–7 FTE’s, scaling with contractor resources as needed. About UFCU Our Credit Union was founded in 1936 and has grown to serve members throughout Texas and beyond. At UFCU, we are more than just a financial institution, and our people are more than just employees. We are dedicated to our purpose of empowering our Members to achieve financial success and build brighter futures. In pursuit of our aspiration that UFCU is loved by millions of Members and built to thrive for generations, we are guided by our values: Purposefully Member-Obsessed We are driven by a profound sense of empathy to deeply understand our Members’ needs and preferences, what brighter futures means to them, and the obstacles in their way. We act in our Members’ best interests, forever seeking to empower their financial success. Possibilities Reimagined We are inspired to courageously experiment, learn, and iterate in pursuit of positive impact for our Members, UFCU, and coworkers. We challenge assumptions, embrace diverse perspectives, and make use of data and insights. Performance Excellence Rooted in Unwavering Integrity We do the right thing, always. We champion teamwork, accountability, continuous improvement, and celebrate successful outcomes of others, fostering an inclusive environment of excellence and collaboration.

Requirements

5+ years leading engineering teams (people management, delivery accountability, coaching/development).
Experience delivering microservices (Java/C#/.NET) and deploying to Kubernetes
Proven experience delivering and operating enterprise APIs and/or integration platforms in production environments.
Experience guiding teams building scalable backend services including CI/CD and operational ownership.
Demonstrated experience leading architecture reviews and enforcing engineering standards (design patterns, security, reliability).
Experience integrating with enterprise observability tools (i.e. Grafana, Datadog etc.)
Ability to work hybrid with 2 days/week on-site in the Austin, TX area.
Willingness and ability to lead incident response when necessary.

Nice To Haves

Hands-on experience with MuleSoft Anypoint Platform (e.g., API Manager, Exchange, Runtime Manager, monitoring/alerts, policy management).
Experience with Azure cloud services supporting APIs/microservices (e.g., identity, secrets management, monitoring, messaging/eventing, data services).
Experience in financial services or another regulated environment with strong security/compliance expectations.
Knowledge of BIAN framework and/or capability-based service domain modeling.
Experience scaling delivery with a mix of FTE and contractor resources, including vendor/contract management.

Responsibilities

Lead an engineering team consisting of API/Integration and Microservices resources delivering reliable, secure, reusable enterprise services and APIs.
Provide hands-on technical leadership including: Architecture reviews, technical design guidance, and engineering sign-off for APIs, integrations, and microservices
Establishing and maintaining reference architectures and engineering standards
Own the API platform roadmap and governance, including: API design standards, documentation (e.g., OpenAPI), versioning, lifecycle management, and deprecation policies
Consistent patterns for error handling, idempotency, resiliency, and backward compatibility
Guide MuleSoft Anypoint Platform delivery and operations, including: API lifecycle management, policy enforcement, reusable assets, orchestration patterns, and runtime monitoring
Performance tuning, release readiness, and operational stability
Lead enterprise microservices engineering using C#/.NET, Kubernetes, and Azure, including: Service boundaries and domain alignment, contract-first/service-first approaches
CI/CD, automated testing strategies, and secure SDLC quality gates
Observability practices: metrics, logs, distributed tracing, dashboards, and alerts
Ensure production reliability and operational excellence by: Establishing incident response practices, runbooks, post-incident reviews, and problem management
Defining and tracking SLAs/SLOs, MTTR, reliability trends, and capacity planning
Embed security and compliance into engineering practices, partnering with Security/Risk/Compliance to ensure: Secure API and service patterns (OAuth2/OIDC, mTLS where appropriate, secrets management, encryption at rest/in transit, least privilege)
Audit readiness (change management, evidence collection, and operational controls)
Enable internal teams, AI initiatives, and vendors by delivering: A clear enterprise service catalog and onboarding documentation
Supportable integration patterns and certification/testing approaches for vendor consumption
Manage delivery execution and team operations, including: Agile planning (Scrum/Kanban), prioritization, dependency management, and stakeholder communication
Hiring, coaching, performance management, and contractor augmentation management