Manager, Analytics

IHG•Atlanta, GA

3d•Hybrid

About The Position

The Analytics Manager is responsible for designing, implementing, maintaining and measuring performance for AMER that will enable maximum performance for AMER regional teams. The position will be responsible for the implementation and project management of the new tools, dashboards, reports, and analyses.

Requirements

Solid experience in sales operations across all segments
Experience with data viz tools such as Tableau
Project management and implementation
Ability to analyze, interpret and extract trends from data and analysis
Display an understanding of the local market in regards to culture and customer preference
Establishes goals and objectives and sets performance targets
Ability to manage multiple tasks
Deliver presentations with impact
Partnership driven
Can meet deadlines
Foster a climate of open communication, trust and respect
Encourages team behavior and able to facilitate a team discussion
Effectively communicates with all levels
Bachelor degree or equivalent degree
5 or more years of experience in sales in both hotel and above-property role

Nice To Haves

Experience with multi-national organization preferred

Responsibilities

Implementation and project management of data analytics tools covering all segments. This is a multi-year project.
Define and drive sales effectiveness with internal and external stakeholders/sources to ensure the functions continuously evolve standards, processes and efficiencies to offer the greatest return to IHG, owners and customers.
Provide strategic and tactical market and customer insight that will ensure that Region is continuously aligned to the correct account base and the correct deployment of resource to support the growth of the portfolio.
Evolve the planning and reporting function of sales that ensures visibility, alignment and transparency of activity, whilst providing meaningful and insightful reporting.