Manager, Analytics - Home Services

The Home Depot • Atlanta, GA

5d • Onsite

About The Position

As Manager of Analytics for Home Services Operations, you will serve as a strategic thought leader responsible for architecting the analytical frameworks and data strategies that power Home Depot’s installation business. Reporting directly to the Operations organization, you will bridge the gap between complex data infrastructure and real-world execution, driving performance across the entire installation lifecycle—from cycle times to labor capacity to final project completion. This role requires the technical proficiency to develop actionable insights and predictive tools (utilizing SQL and BigQuery) alongside the communication skills to translate complex data into "field-ready" strategic actions for executive and field leadership. By partnering cross-functionally, you will pinpoint operational friction, optimize process flows, and deliver the tangible results necessary to scale our service business and improve the customer experience.

Requirements

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.
• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
• 3 years of work experience.
• 1+ year of previous leadership experience.

Nice To Haves

• Working experience with Google Big Query, SQL and/or Python
• Working knowledge of Salesforce
• Working knowledge of Microsoft Office Suite
• Working knowledge of Tableau
• Working knowledge of presentation software (e.g., Microsoft PowerPoint)
• Working knowledge of analytical/statistics functions & procedures
• Demonstrated ability to collaborate and work effectively with cross-functional teams
• Ability to develop and apply advanced mathematical/statistical techniques
• Ability to draw accurate conclusions from financial documentation
• Bachelor's degree
• 4 years of work experience.
• 2+ years of previous leadership experience.

Responsibilities

• Plans and implements department's goals and objectives.
• Provides sophisticated and scalable solutions when confronting challenging analytical and technical challenges.
• Executes projects in a timely and fiscally responsible manner with utmost customer satisfaction.
• Manages, develops, and maintains a team dedicated to analytics projects throughout numerous elements of Home Services.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED