Manager, Alternative Investment Operations

LPL Financial•Fort Mill, SC

About The Position

We are seeking a candidate to manage daily operations for Alternative Investment products. The Alternative Investment Operations team is comprised of reconciliation, transfers (incoming, outgoing and internal), conversions and dividends/corporate actions. We are seeking a candidate who has previous talent development experience and operational knowledge, specifically in Alternatives. The ideal candidate will need to aide in the design, implementation and ongoing support of various projects as well have an understanding of data analysis, project management, and reporting tools and technology in general to effectively analyze business requirements, track project status, and translate business/regulatory needs into technical requirements. The candidate will also need strong interpersonal, organization and communication skills (written and verbal) to be effective in the role.

Requirements

5+ years of industry experience (preferably financial services) in Operations
Series 99 required
Ability to work independently in a fast-paced environment with multiple priorities
Ability to work with and communicate effectively to various levels throughout the organization.
Ability to learn multiple aspects of the Financial Services Industry
Excellent verbal and written communication skills
Personable and reliable self-starter who requires minimal management oversight for day-to-day work responsibilities
Strong attention to detail with a pro-active approach to solving and preventing problems

Nice To Haves

Operational background – Specifically in transfers, dividends and or Alternative Investment products.
Experience working with different investment vehicles.
All Microsoft applications, particularly, WORD, Excel (VBA), ACCESS, and PowerPoint
Leadership experience (managing or team lead experience)
BA/BS degree (or equivalent work experience)
FINRA Series 7 preferred

Responsibilities

Provide ongoing support, coaching, feedback, and developmental opportunities to address staff needs in order to engage them and help them be more effective and successful
Conduct regular meetings with on-site and cross-site teams
Driving a performance management culture, achieving completion of timely mid-year and year-end self-evaluations and manager evaluations for all active employees
Conduct vendor, regulatory, and risk oversight for all processes.
Review and approval management reports and checklist.
Support and contribute toward the successful execution of projects and initiatives that support LPL’s priorities
Leverage technology to automate manual work and simplify processes where feasible to create a highly scalable, flexible, and efficient infrastructure.
Develop risk-based mitigation approaches that may yield changes to functions, and departmental requirements.
Understand and Interpret rule modifications in an ever-changing regulatory environment, and understand the business needs of LPL, our advisors, and other departments
Deliver the best personal and relevant client experience possible through operational and service excellence delivery and demonstration of sound business and financial management practices
Developing quality service standards and processes to create a consistent service experience
Risk Management- responsible for reconciliations, managing error rates, exception review processing and daily reporting.
Other duties could also include policy and procedures reviews and presentations to the staff.
Technology and Systems Management – Participate and implement departmental projects as well as coordinating and performing User Acceptance Testing.
Handle escalations by both the Service Center and Advisors