Manager, All Source Investigations (US-only)

TRM Labs

13d•$190,000 - $230,000•Remote

About The Position

The Scam Disruption team is TRM's tip of the spear against pig butchering syndicates, romance fraud networks, and investment scam operations that steal billions from victims each year. The team runs an integrated targeting workflow — taking legal process, fusing on-chain and off-chain data, and delivering actionable intelligence to partners. As Investigations Manager, you will lead the all-source investigators who run that flywheel every day. This is a management role for an operator. You will not carry your own caseload — but you will not be removed from the work either. We are looking for someone close enough to the tradecraft to direct it, review it, and drive it to an outcome. Someone at their best when a team of capable people needs aligning behind a single thread, rather than when a report needs writing.

Requirements

Around 3+ years leading a team, with specific examples of accelerating a high performer and addressing someone not meeting the bar.
Practiced habits in continuous feedback, career-pathing, and performance management.
Experience as an operator who has taken a body of information and driven it to a real-world outcome, not just produced reports.
Experience producing or supervising packages held to an external standard (e.g., adjudicated by DOJ or OFAC, or defensible in front of a court).
Illicit-finance investigative background, including experience running complex financial crime investigations (scams, fraud, sanctions, extortion, money laundering).
Ability to build an understanding of how a network actually operates and what the total picture looks like.
AI fluency: use AI in your own work today and have a clear view of where it accelerates intelligence work and where human judgment is needed.
Working-level familiarity with subpoenas, warrants, preservation requests, and other formal investigative processes.
Strong written communication and stakeholder presence, comfortable briefing government audiences and senior stakeholders.
Fully remote, US-based.
US Citizenship required; ability to obtain public trust may be required.

Nice To Haves

Crypto or on-chain experience.
Direct experience with pig butchering operations, romance fraud networks, scam-compound infrastructure, or investment-scam networks.

Responsibilities

Manage a team of 5–15+ all-source investigators, including 1:1s, career-pathing, performance pulses, and growth feedback.
Convert priorities from department leadership into investigator workload and escalate cleanly when something exceeds team-level scope.
Invest in the team's growth by understanding individual investigator aspirations, providing feedback and opportunities, and supporting them.
Manage the operational cadence of legal process → on-chain/off-chain fusion → targeting at high volume.
Clear blockers, balance surge windows against a sustainable pace, and close the loop with stakeholders.
Provide quality control on all target packages, attribution write-ups, and legal-process returns to ensure they are defensible, prioritized, and actionable.
Source actively alongside the recruiter, run thoughtful interview loops, and own end-to-end onboarding.
Write headcount cases when the team needs to grow or when automation shifts the analyst-to-volume ratio.
Partner with engineering on tooling, legal on process, and partners on perishable leads, prosecutorial referrals, and joint disruption operations.
Review and unblock investigative work, and step in during a surge without owning a caseload.