Manager, Airside Services

HalifaxGoffs, CA
Onsite

About The Position

Reporting to the Senior Manager, Emergency Response & Airside Services, the Manager, Airside Services is accountable for the safe and secure day to day operations of the Halifax International Airport Authority (HIAA) airside operations with a primary focus on regulatory compliance, operational performance, safety, and customer experience. The Manager Airside Services is responsible for providing work direction, coaching and support to department supervisors to ensure that key priorities are aligned between internal departments resulting in reliable maintenance of airfield surface structures, airside grounds the mobile fleet, and the service and asset management system. The Manager Airside Services is responsible for providing both technical and managerial leadership through a collaborative approach. This will include the oversight of both daily and long-term preventive maintenance activities, with the objective of continuously improving levels of service for internal and external customers. Additionally, the Manager, Airside Services will provide support to the emergency response program by way of supportive management of the mass notification system, assuming the role of Operations Representative in the Emergency Operations Centre (EOC) and supporting the Operations department’s role in the Business Continuity Plan. Flexibility with hours will be required to provide support to operational requirements, as well as critical incidents and events that occur outside of normal work hours.

Requirements

  • Accountable for safe and secure day-to-day operations.
  • Focus on regulatory compliance, operational performance, safety, and customer experience.
  • Provide work direction, coaching, and support to department supervisors.
  • Ensure key priorities are aligned between internal departments.
  • Ensure reliable maintenance of airfield surface structures, airside grounds, and the mobile fleet.
  • Manage the service and asset management system.
  • Provide technical and managerial leadership through a collaborative approach.
  • Oversee daily and long-term preventive maintenance activities.
  • Continuously improve levels of service for internal and external customers.
  • Support the emergency response program.
  • Manage the mass notification system.
  • Assume the role of Operations Representative in the Emergency Operations Centre (EOC).
  • Support the Operations department’s role in the Business Continuity Plan.
  • Flexibility with hours to provide support to operational requirements, critical incidents, and events outside of normal work hours.

Responsibilities

  • Ensure safe and secure day-to-day operations of airside operations.
  • Focus on regulatory compliance, operational performance, safety, and customer experience.
  • Provide work direction, coaching, and support to department supervisors.
  • Ensure alignment of key priorities between internal departments.
  • Oversee reliable maintenance of airfield surface structures, airside grounds, and the mobile fleet.
  • Manage the service and asset management system.
  • Provide technical and managerial leadership through a collaborative approach.
  • Oversee daily and long-term preventive maintenance activities.
  • Continuously improve levels of service for internal and external customers.
  • Support the emergency response program by managing the mass notification system.
  • Assume the role of Operations Representative in the Emergency Operations Centre (EOC).
  • Support the Operations department’s role in the Business Continuity Plan.
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